NA Tender by Zoological Survey Of India (zsi) (GEM/2025/B/6148849)
Facility Management Service- Manpower based (Version 2) - Commercial; Housekeeping; Unskilled,Facil

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Tender Title: Facility Management Service - Manpower Based
Tender Reference Number: GEM/2025/B/6148849
Issuing Authority/Department: Ministry of Environment Forest and Climate Change
The objective of this Facility Management Service tender is to solicit bids from eligible suppliers for the provision of manpower services related to commercial housekeeping and facility management. The scope of work includes both unskilled and skilled labor services aimed at enhancing the operational efficiency and cleanliness of facilities managed by the Ministry of Environment Forest and Climate Change.
Scope of Work and Objectives
This tender encompasses a broad range of facility management services, with the primary goals being:
- To maintain a high standard of cleanliness and upkeep in facilities.
- To ensure reliable staffing with competent personnel for efficient facility operations.
- To implement cost-effective solutions for housekeeping and other facility-related tasks.
Eligibility Criteria
Interested bidders must meet the following eligibility requirements:
- Must be a registered entity with necessary licenses to operate facility management services.
- Demonstrated experience in providing similar services in the past three years.
- Compliance with statutory compliance such as labor laws and safety regulations.
- Capability to furnish required performance guarantees.
Technical Requirements
Bidders are expected to adhere to the following technical specifications:
- Provision of trained manpower, including but not limited to custodial staff, supervisors, and support staff.
- Capability to manage and maintain cleaning equipment and supplies.
- Compliance with required quality standards, including health and safety protocols.
Financial Requirements
- Bidders must provide a bid quote that outlines costs associated with manpower services.
- Detailed pricing breakdown should be included, covering labor charges, overheads, and any other applicable fees.
- Requirement to submit an Earnest Money Deposit (EMD) to demonstrate seriousness in the bid.
Document Submission Details
All necessary documentation must be submitted in the specified formats. Submissions should be made electronically through the designated portal. Bid documents must include:
- Company profile and previous work references.
- Financial statements for the last two financial years.
- All required certificates as per eligibility criteria.
Special Provisions
This tender recognizes the involvement of Micro, Small, and Medium Enterprises (MSEs) and encourages startups to participate. Additionally, provisions under 'Make in India' policies will be acknowledged, favoring suppliers who comply with local content procurement rules.
Evaluation Process
The evaluation of bids will be based on a structured process that includes:
- Technical evaluation of the submitted bids based on qualifications and past experience.
- Financial evaluation to determine the most economically advantageous tender.
- Final decision will be based on an integrated score from technical and financial aspects.
Delivery Locations
Services are expected to be delivered at various locations managed by the Ministry of Environment Forest and Climate Change. All bidders should possess the capacity to serve multiple geographic regions as specified in the bid documents.
Contact Information
For further inquiries and clarifications related to this tender, please reach out to the relevant department within the Ministry of Environment Forest and Climate Change. All communications should be directed through official channels to ensure prompt and clear responses.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity with relevant licenses to provide facility management services. Bidders should demonstrate prior experience in similar projects and ensure compliance with labor laws and safety regulations. Additionally, bidders must show their ability to furnish the necessary performance guarantees to meet contract obligations.
Bidders need to submit various certificates which generally include business registration, tax compliance certificates, labor law compliance documentation, and any other relevant safety compliance certificates. It is critical for bidding entities to ensure that all certificates are valid and align with the eligibility criteria set forth in the tender documentation.
The registration process involves submitting an application through the official tender submission portal. Bidders may need to register on the platform beforehand if not previously enrolled. Upon registration, entities must complete and submit the bid document along with all required certificates and financial data as outlined in the tender.
All submission documents must be in acceptable formats as specified in the tender guidelines, typically including PDF and Word formats. Bidders should avoid submitting documents in formats that are not stated to ensure their bids are not disqualified.
The payment terms generally stipulate that payments will be processed based on milestone achievements, service delivery verifications, and adherence to the contract terms. The financial proposal should clearly outline how billing will occur, and all expenditures must align with the agreed contract value acknowledged during the evaluation process.
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