NA Tender by Zoological Survey Of India (zsi) (GEM/2025/B/6128819)
Custom Bid for Services - AMC FOR LEICA MICROSCOPE

Tender Timeline
Tender Title and Reference Number
The tender titled Custom Bid for Services - AMC FOR LEICA MICROSCOPE is referenced as GEM/2025/B/6128819.
Issuing Authority/Department
This tender is issued by the Ministry of Environment, Forest and Climate Change.
Scope of Work and Objectives
The primary objective of this tender is to secure Annual Maintenance Contracts (AMC) specifically for Leica Microscopes. The scope of work entails comprehensive maintenance services required to ensure optimal performance of these precision instruments. Contractors will be expected to perform regular inspections, repairs, and necessary calibrations to uphold the functionality and accuracy of the microscopes under their care.
Eligibility Criteria
To partake in this tender, bidders must meet specific eligibility criteria including:
- Being a registered entity with relevant experience in servicing high-end laboratory equipment.
- Demonstrating capability and prior experiences in handling maintenance for Leica microscopes or equivalent models.
- Compliance with applicable industry standards and policies.
Technical Requirements
Participants must provide evidence of technical competence which includes:
- Certifying that technicians are trained and qualified specifically in Leica microscope servicing.
- Documentation of past maintenance contracts or work performed on similar equipment.
- Provision of technical specifications and compliance with specifications set forth by the manufacturer's guidelines.
Financial Requirements
Bidders must showcase their financial stability by submitting:
- Recent profit and loss statements.
- Bank statements for the last six months.
- A detailed pricing schedule for the AMC services offered, including any additional charges that might arise during the contract period.
Document Submission Details
All required documents should be submitted through the Government e-Marketplace (GEM) platform. Bidders must ensure that all documents are in the specified formats and adhere to the submission guidelines outlined in the tender documents.
Special Provisions
The tender includes several special provisions aimed at encouraging participation from Micro, Small, and Medium Enterprises (MSEs) as well as startups. These initiatives may include relaxed qualification criteria, pricing preferences, and promotion of local businesses.
Evaluation Process
The evaluation process for bids will be primarily based on:
- Compliance with all mandatory requirements.
- Technical capability and past performance.
- Pricing proposals and overall value for money. Bids will undergo thorough scrutiny to ensure they meet the established standards of quality and performance.
Delivery Locations
Services will be required at designated locations as specified in the official tender documents. It is the responsibility of the successful bidder to ensure that all maintenance services are performed at the specified locations in a timely manner.
Contact Information
For further inquiries regarding the GEM/2025/B/6128819 tender, prospective bidders can refer to the contact details available on the GEM platform. It is recommended to seek clarity on any points of concern before submitting bids.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant experience in servicing high-end laboratory equipment, particularly Leica microscopes. Bidders must demonstrate past experience with similar contracts and compliance with industry standards.
Bid participants must present valid technical certificates that prove their technicians are trained specifically in the maintenance of Leica microscopes. Experience documentation and compliance with Leica’s servicing guidelines are also necessary.
The registration process for this AMC tender involves submitting a bid through the Government e-Marketplace (GEM) platform, where bidders need to create an account, verify their entity details, and upload all requisite documents as outlined in the tender notice.
Documents must be submitted in the formats specified in the tender documentation. Typically, acceptable formats include PDF and Word files, ensuring that all submissions are clear, legible, and compliant with the technical requirements outlined for this tender.
The performance security requirements for this tender typically include the submission of a bank guarantee or performance bond, usually calculated as a percentage of the total contract value. This is aimed at ensuring that the successful bidder fulfills their contractual obligations throughout the contract period.
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