NA Tenders (GEM/2025/B/6075970)
Customized AMC/CMC for Pre-owned Products - High performance Liquid Chromatograph HPLC; Agilent 126

Tender Timeline
Title: Customized AMC/CMC for Pre-owned Products - High Performance Liquid Chromatograph HPLC; Agilent 1260 Infinity II
Reference Number: GEM/2025/B/6075970
Issuing Authority: Ministry of Environment, Forest and Climate Change
Scope of Work and Objectives
The purpose of this tender is to seek qualified vendors to provide a Customized Annual Maintenance Contract (AMC) or Comprehensive Maintenance Contract (CMC) for a pre-owned High Performance Liquid Chromatograph (HPLC) system, specifically the Agilent 1260 Infinity II. This maintenance service aims to ensure the optimal functionality, performance efficiency, and longevity of the HPLC equipment, which is critical for various analytical laboratory applications.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities with experience in servicing HPLC systems or similar laboratory equipment. Relevant certifications and a proven track record of maintaining Agilent products will be an essential prerequisite.
Technical Requirements
The selected vendor must demonstrate technical competency in maintaining the specified HPLC system. This includes but is not limited to:
- Capability of performing routine maintenance, emergency repairs, and parts replacement.
- Availability of qualified technicians who possess relevant training and experience in handling Agilent HPLC systems.
- Provision of maintenance schedules, comprehensive service documentation, and adherence to specified service standards.
Financial Requirements
Bidders must provide a detailed financial proposal outlining the costs associated with the maintenance services offered. Transparency regarding all potential costs is essential, including any parts or labor fees not covered under the proposed contract.
Document Submission Details
Interested bidders are required to submit the necessary documentation, including:
- Company registration certificates.
- Relevant experience and portfolio.
- Technical proposals detailing the maintenance plan.
- Financial quotation.
Submissions should be formatted in a clear and professional manner, following the submission guidelines provided in the tender details.
Special Provisions
This tender encourages bids from Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusivity in public procurement. There will be specific considerations during the evaluation process to support MSE participation.
Evaluation Process
The evaluation of bids will be based on a combination of technical capability, financial proposals, and experience relevant to maintaining laboratory equipment. A comprehensive scoring mechanism will assess each proposal to ensure transparency and fairness in the selection process.
Delivery Locations
Services will be required at designated laboratories under the Ministry of Environment, Forest and Climate Change. Detailed locations will be clarified during the contract negotiation phase post-award.
Contact Information
While specific contact details are not included in the tender documentation, interested parties should visit the official government notice website or contact the Ministry directly for any queries or clarifications regarding the tender.
In summary, qualified vendors who can provide high-quality maintenance services for the Agilent 1260 Infinity II HPLC system are invited to participate in this tender, which supports enhanced laboratory operations through reliable equipment upkeep.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for the tender include being a registered entity and possessing demonstrable experience in servicing HPLC systems, particularly the Agilent 1260 Infinity II. Bidders must also provide relevant certifications and proof of successful maintenance contracts for similar equipment to ensure the capability of delivering high-quality service.
Bidders are required to submit documentation confirming their registrations along with relevant certifications that demonstrate expertise in maintaining HPLC systems. This includes compliance with industry standards and any specific manufacturer certifications for Agilent equipment, ensuring the technical and operational qualifications necessary for effective service delivery.
Interested vendors must submit their bids in a structured format, typically as a PDF document for professional presentation. All required documents must be clearly labeled and submitted through the specified submission channel outlined in the tender details, ensuring ease of review and evaluation by the selection committee.
An Earnest Money Deposit (EMD) may be required from bidders as part of the submission to confirm their intent and commitment to the tender process. The details regarding the amount and procedure will be outlined in the tender announcement. Additionally, the successful bidder must provide a Performance Security, which is a guarantee against the contract execution and performance.
MSEs participating in this tender may receive preferential treatment in the evaluation process, with specific provisions designed to support their inclusion in government contracts. This may include relaxed eligibility criteria, a dedicated evaluation category, or additional time for bid submissions, aimed at increasing MSE engagement in government procurement initiatives.
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