Tender Title: Facility Management Service - Gem Bid Number: GEM/2025/B/6126269

The Ministry of External Affairs is inviting bids for Facility Management Services focusing on manpower-based solutions. This tender, under reference number GEM/2025/B/6126269, seeks to establish a comprehensive service framework that incorporates unskilled and skilled manpower for housekeeping and facility management. The objective is to maintain high standards of cleanliness, organization, and operational efficiency in the designated facilities.

Scope of Work and Objectives

The primary scope of work involves providing efficient and effective facility management services, which include but are not limited to:

• Daily cleaning and housekeeping of designated areas
• Management of unskilled and skilled housekeeping staff
• Ensuring supplies and maintenance of cleanliness standards
• Regular reporting on service performance and compliance

This tender aims to foster a clean and professional environment that promotes productivity and well-being in the respective facilities.

Eligibility Criteria

To be eligible for this tender, bidders must meet the following eligibility criteria:

• Registration as a legal entity
• Capability to provide both unskilled and skilled manpower services
• Experience in facility management services over the past few years

Technical Requirements

Bidders must demonstrate compliance with the following technical requirements:

• Quality standards aligned with industry benchmarks
• Proven methodologies for managing manpower
• Evidence of previous successful contracts in similar fields

Financial Requirements

Financial requirements include:

• Submission of a valid Earnest Money Deposit (EMD)
• Evidence of financial stability and capability to undertake the contract
• Demonstrable cost structure and payment terms

Document Submission Details

Bidders must submit the following documents:

• Completed bid form
• Technical and financial proposals
• Certifications validating compliance with requirements outlined
• Evidence of registration and relevant documentation

Special Provisions

The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders meeting the criteria may benefit from reserved contract opportunities aimed at promoting entrepreneurship and local industry development.

Evaluation Process

The evaluation process will assess bids based on:

• Compliance with technical specifications
• Cost-effectiveness
• Experience and capacity to deliver services
• Overall past performance and client feedback

Delivery Locations

Services are required to be delivered at various locations as specified by the Ministry of External Affairs. Detailed information on these locations can be found in the tender documentation.

Contact Information

For inquiries and further clarification regarding the tender, bidders should refer to the contact details provided in the official document. It's essential to ensure that all questions are addressed before the submission deadline to facilitate a smooth bidding process.