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NA Tender by Employees State Insurance Corporation (esic) (GEM/2025/B/6154868)

Operation And Maintenance Of Lifts (Elevators) - Complete System

Service
Qty:NaN
EMD: ₹61,950
EST Bid: ₹20.6 Lakh
NA Tender by Employees State Insurance Corporation (esic) (GEM/2025/B/6154868)

Tender Timeline

Tender Issue
April 22, 2025 at 12:46 PM

Tender Title: Operation and Maintenance of Lifts (Elevators) - Complete System
Tender Reference Number: GEM/2025/B/6154868
Issuing Authority: Ministry of Labour and Employment

The Operation and Maintenance of Lifts (Elevators) - Complete System tender aims to procure comprehensive services for the effective operation, regular maintenance, and necessary repair of elevators. This initiative is designed to ensure optimal functioning and safety standards within government facilities, enhancing accessibility for users across various sectors.

Scope of Work and Objectives

The primary objective of this tender is to provide a reliable operation and maintenance service for elevators in designated locations. The vendor will be responsible for routine inspections, preventive maintenance, repairs, and emergency services to minimize downtime and ensure safety compliance. The scope includes but is not limited to:

  • Regular maintenance schedules.
  • Emergency response services.
  • Comprehensive repair operations.
  • Compliance with national safety standards.
  • Training personnel for basic operation and troubleshooting techniques.

Eligibility Criteria

Bidders are required to meet specific eligibility criteria to participate in this tender process. Interested parties must be registered entities with experience in elevator services. Positive references from prior projects similar in scope and size are advantageous to ensure service reliability.

Technical Requirements

The successful bidder should demonstrate expertise in the following technical specifications:

  • Proven experience in operating and maintaining various elevator systems.
  • Certification and qualification of technicians handling maintenance.
  • Availability of necessary tools and equipment for efficient service delivery.
  • Compliance with all relevant safety and operational standards associated with elevator maintenance.

Financial Requirements

Bidders must submit a comprehensive financial proposal, including pricing structures for various service outputs, emergency call-out charges, and other related expenses. This proposal should cover all aspects of maintenance, ensuring cost-effectiveness and transparency.

Document Submission Details

Interested participants must submit their bids electronically through the designated procurement portal. All required documents, including technical proposals, financial offers, and validity statements, should be properly formatted and uploaded before the stipulated deadline.

Special Provisions

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusivity in the procurement process. Specific benefits may include relaxed criteria for technical capabilities and simplified documentation processes to boost participation among smaller enterprises.

Evaluation Process

The evaluation of the bids will follow a structured methodology, examining both technical and financial proposals. Bidders must clearly delineate their approach and showcase innovative solutions, as creativity in service delivery will be favorably considered.

Delivery Locations

The services will primarily focus on various government facilities where elevators are in operation. These locations will be specified at the commencement of the contract to ensure proper alignment in service delivery.

Contact Information

For further inquiries regarding this tender, potential bidders are encouraged to reach out through the official procurement portal. Specific contact details will typically be available within the tender document, ensuring that all questions can be addressed promptly.

With the objective of empowering businesses while ensuring the highest level of service quality, this tender aims to foster a robust operational environment for elevators in public infrastructure, thereby enhancing mobility and safety for all users.


General Information

Item Category
Operation And Maintenance Of Lifts (Elevators) - Complete System
Department Name
City

Financial Information

Estimated Bid Value
₹20,65,000.00
EMD Amount
₹61,950.00
Minimum Turnover
₹20.00 Lakh (s)
Bid Offer Validity
150 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7756080.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC)
  • Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with proven experience in elevator services. Companies must provide references from past projects and demonstrate the capability to handle operations and maintenance of elevator systems as detailed in the tender documents.

Bidders are required to present relevant industry certifications that validate their competencies in elevator maintenance. This includes technician certifications, safety compliance certifications, and any other document that showcases adherence to quality and technical standards as outlined in the tender specifications.

The registration process involves creating an account on the designated procurement portal. Bidders must complete all required fields accurately and submit the necessary documentation during registration, ensuring that they align with the eligibility criteria provided in the tender details.

Payment terms are specified within the tender documentation, which typically includes milestones for payment based on completed service delivery or maintenance tasks. Bidders should outline their proposed payment structures in their financial proposals, considering the financial requirements of the tender.

Yes, there are specific provisions that encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Benefits may include simplified documentation requirements and potential support in meeting technical criteria, thereby fostering an inclusive environment for smaller enterprises in public procurement processes.

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