NA Tender by Employees State Insurance Corporation (esic) (GEM/2025/B/6005711)

Tender Title: Monthly Ambulance Service (All Inclusive)
Reference Number: GEM/2025/B/6005711
Issuing Authority: Ministry of Labour and Employment

Scope of Work and Objectives

This tender solicits bids for a comprehensive Monthly Ambulance Service that includes all necessary elements to ensure effective and reliable patient transport. The service covers Type C Basic Life Support Ambulances and Type D Advanced Life Support Ambulances. Each ambulance must be equipped to handle a wide range of medical emergencies, providing a safe and comfortable transport experience for patients. The primary objective is to ensure timely access to medical facilities for individuals requiring immediate care, thereby enhancing the overall efficiency of healthcare transport services.

Eligibility Criteria

To be eligible to submit a bid, potential contractors must:

• Be a registered business entity in the appropriate category.
• Comply with all national regulations pertaining to ambulance operation and healthcare services.
• Have a record of providing similar services for a defined period.
• Possess the relevant insurance and accreditation for operating the ambulances.

Technical Requirements

Each ambulance offered must meet specific technical standards, which include:

• Vehicle specifications must adhere to national quality standards for emergency service vehicles.
• Equipped with necessary life support systems, communication equipment, and qualified medical personnel.
• Must be a Single Stretcher Regular Van from reputed manufacturers (e.g., Maruti Suzuki Eeco Care).
• Regular maintenance schedules must be documented to ensure vehicle reliability.

Financial Requirements

Bidders are required to demonstrate financial capacity to undertake the service contract. This may include:

• Submission of bank statements or financial statements for the previous year.
• Evidence of the ability to provide necessary performance security as required under the terms of the contract.

Document Submission Details

Interested bidders must ensure that all required documents are submitted electronically. Key submissions include:

• Company registration certificate.
• List of previous clients and relevant references.
• Technical and financial proposal in the prescribed formats.
• Any additional documentation that proves the bidder's compliance with eligibility criteria.

Special Provisions

This tender may include provisions for Micro, Small, and Medium Enterprises (MSEs) and startups to encourage participation from a wider pool of bidders. These provisions may include:

• Relaxed eligibility criteria.
• Possible financial incentives or support provisions.

Evaluation Process

Bids will be evaluated based on both technical and financial criteria. The evaluation process will include:

• Assessment of the technical proposal to ensure compliance with the technical specifications.
• Comparison of financial bids to determine cost-effectiveness.
• A comprehensive scoring system will be utilized to rank bids.

Delivery Locations

The ambulances will operate within designated areas as specified in the service agreement. All service regions will be clearly outlined in the contract to ensure optimal coverage and response times.

Contact Information

For further inquiries, potential bidders are encouraged to reach out to the office of the Ministry of Labour and Employment. Contact details are typically provided in the tender documentation for further assistance regarding submission and clarifications.