NA Tender by Employees State Insurance Corporation (esic) (GEM/2025/B/6059109)
Operation And Maintenance Of HVAC System (Heating, Ventilation And Air Conditioning System) - Compl

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Tender Title: Operation And Maintenance Of HVAC System
Reference Number: GEM/2025/B/6059109
Issuing Authority: Ministry of Labour and Employment
Overview
The Ministry of Labour and Employment has issued a tender for the Operation and Maintenance of HVAC System. This tender focuses on ensuring the optimal performance and durability of the Heating, Ventilation, and Air Conditioning (HVAC) systems across designated locations. The objective of this contract is to maintain a consistently comfortable environment while adhering to energy efficiency standards and enhancing the operational longevity of the system.
Scope of Work
The selected contractor will be responsible for the complete operation and maintenance of HVAC systems, encompassing the following key tasks:
- Regular inspections and maintenance of all HVAC units.
- Timely replacement of filters, belts, and other components as per manufacturer recommendations.
- Prompt response to emergency repair requests.
- Documentation of all maintenance and repair activities for compliance and audit purposes.
- Optimization of energy consumption through system adjustments and appropriate upgrades where necessary.
Objectives
- To maintain HVAC systems in accordance with industry standards and best practices.
- To ensure a safe and comfortable environment for all occupants.
- To reduce operational costs through energy-efficient practices.
- To comply with safety and environmental regulations.
Eligibility Criteria
Potential bidders must meet the following eligibility requirements:
- Must be a registered contractor or service provider in the HVAC industry.
- Demonstrated experience in operation and maintenance of HVAC systems.
- Possession of necessary certifications and licenses to perform HVAC services.
- Availability of qualified personnel to execute the scope of work.
Technical Requirements
Bidders are required to comply with the following technical specifications:
- All equipment and materials used must meet local safety and quality standards.
- Contractors must propose a detailed maintenance schedule, including frequency and type of maintenance checks.
- Submission of capability statement highlighting previous projects and relevant experience.
Financial Requirements
Bid submissions must include:
- A detailed financial proposal that encapsulates cost breakdowns for various maintenance services.
- Proof of financial stability, such as bank statements or credit reports.
- Proposed payment terms that align with the tender's financial guidelines.
Document Submission Details
All documents must be submitted electronically via the designated portal. Bidders must ensure compliance with format requirements, including PDF and Word document formats. Late submissions will not be entertained.
Special Provisions
This tender encourages the participation of Micro, Small, and Medium Enterprises (MSEs) and startups by offering specific benefits. These may include relaxed qualification criteria and favorable payment terms aimed at fostering inclusivity in public procurement.
Evaluation Process
The evaluation of bids will follow a structured approach based on:
- Compliance with the eligibility and technical requirements.
- Financial proposal assessment considering total cost and payment terms.
- Experience and past performance in similar contracts.
Delivery Locations
The scope of work is applicable to specified government facilities requiring HVAC services. Detailed locations are provided in the tender documentation which can be reviewed during the bidding process.
Contact Information
For further inquiries regarding the tender, bidders may reach out through appropriate channels provided in the official notifications. It is advised to use official communication methods to ensure accurate responses to queries.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements to participate include being a registered contractor in the HVAC sector with a track record of at least three years in operation and maintenance. Bidders must present valid licenses and certifications that qualify them to execute the scope outlined in the tender.
Bidders are required to ensure that all proposed materials and methods conform to established safety and quality standards. They must submit a detailed maintenance plan indicating compliance with industry best practices, and provide documentation proving previous relevant experience.
The payment terms specify that payment will be made upon the satisfactory completion of the agreed-upon tasks as outlined in the contract. Bidders are advised to provide flexible payment structures that align with the tender’s financial expectations to increase competitiveness.
All documents must be submitted through the specified online portal in the prescribed formats, primarily PDF and Word. It is crucial that bidders adhere strictly to the submission guidelines as late or incorrectly formatted submissions risk disqualification.
Yes, bidders classified as Micro, Small, and Medium Enterprises (MSEs) are granted unique advantages, such as streamlined qualification processes and potential financial incentives. Participation encourages inclusivity and diversity in government procurement, thereby fostering a robust economic environment.
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