NA Tender by Employees State Insurance Corporation (esic) (GEM/2025/B/6170800)
Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Operation Theatre Assistant; As pe

Tender Timeline
Tender Title: Manpower Outsourcing Services for Healthcare
Tender Reference Number: GEM/2025/B/6170800
Issuing Authority: Ministry of Labour and Employment
The Manpower Outsourcing Services tender is a crucial initiative aimed at augmenting the healthcare workforce with qualified professionals to meet the demands of healthcare facilities. The scope of this tender encompasses the provision of various manpower outsourcing services including operation theatre assistants, plaster assistants, CSSD assistants, ECG technicians, dialysis technicians, laboratory assistants/attendants, junior radiographers, physiotherapists, and occupational therapists.
Scope of Work and Objectives
The primary objective of this tender is to ensure the availability of skilled personnel equipped with the necessary expertise to support healthcare operations effectively. The selected service provider will be responsible for recruiting, training, and managing staff under fixed remuneration agreements across various healthcare specialties. This endeavor is anticipated to enhance patient care and operational efficiency in healthcare facilities.
Eligibility Criteria
To qualify for participation in this tender, bidders must demonstrate their capacity to fulfill the services required, including compliance with the relevant healthcare regulations and standards. Bidders should be duly registered entities with the capability to provide skilled manpower and must possess an established track record in similar service provisions.
Technical Requirements
The technical specifications necessitate that all personnel provided must have relevant certifications and training in their respective fields. The service provider must also ensure that personnel adhere to the quality standards set forth by the Ministry of Labour and Employment, ensuring a high level of service delivery.
Financial Requirements
Bidders will need to present clear financial documentation, demonstrating the stability and capability to undertake the services requested. This includes providing evidence of financial compliance and the ability to meet remuneration commitments.
Document Submission Details
All submissions must include the required documents in the specified format, following the guidelines provided in the tender documentation. Key documents typically include qualifications, financial records, and compliance certifications. Bidders are encouraged to ensure their submissions are complete to facilitate a seamless evaluation process.
Special Provisions
This tender includes provisions to support Micro, Small, and Medium Enterprises (MSEs) and startups, allowing them to participate in this significant opportunity. These benefits may include reduced financial barriers and favorable evaluation criteria aimed at promoting local enterprises.
Evaluation Process
The evaluation of bids will be conducted based on clear defined criteria focusing on capability, compliance, and value-for-money. A thorough review will assess each submission to ensure alignment with the objectives of the tender.
Delivery Locations
The services provided will be required across various healthcare facilities as designated by the Ministry of Labour and Employment. The delivery locations will be outlined during the bidding process, ensuring that the contractors are aware of their operational scope.
Contact Information
For queries and further information regarding the tender, bidders are encouraged to refer to the official communication channels provided during the tender announcement.
With this tender, the Ministry of Labour and Employment seeks to enhance personnel capabilities within the healthcare sector, ensuring that facilities can operate efficiently while maintaining high standards of care. By leveraging qualified manpower through this outsourcing strategy, healthcare operations can respond dynamically to patient needs, delivering quality services that align with contemporary healthcare challenges.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The qualification requirements include being a registered entity capable of providing skilled manpower as specified in the tender documentation. Bidders should possess relevant certifications and a proven track record in the healthcare sector. It is essential that the bidders demonstrate their capability to meet service delivery standards required for healthcare professionals.
Bidders must include all necessary certificates that pertain to their qualifications and regulatory compliance in healthcare services. Essential documentation typically includes professional licenses for healthcare roles, evidence of training certifications, and compliance certificates aligned with national healthcare standards.
The registration process typically involves submitting an application form accompanied by required documentation that proves eligibility and capability. Interested bidders should carefully follow the instructions outlined in the tender prospectus to ensure all necessary information is supplied in the prescribed format.
Documents for the tender must be submitted electronically or, if specified, through hard copies. Accepted document formats generally include PDF for electronic submissions and paper copies for any hard copies submitted. It’s essential to adhere to submission guidelines to avoid disqualification.
Yes, the tender includes specific provisions for MSEs and startups to encourage their participation. This may present opportunities such as favorable evaluation scores and detailed guidelines aimed at aiding smaller enterprises in competing effectively throughout the tender process. Compliance with local employment initiatives, such as Make in India, is also emphasized to promote local sourcing.
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