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NA Tender by Employees State Insurance Corporation (esic) (GEM/2025/B/6170800)

Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Operation Theatre Assistant; As pe

Service
Qty:NaN
EMD: ₹22.0 Lakh
EST Bid: ₹10.9 Crore
NA Tender by Employees State Insurance Corporation (esic) (GEM/2025/B/6170800)

Tender Timeline

Tender Issue
April 25, 2025 at 5:25 PM

Tender Title: Manpower Outsourcing Services for Healthcare
Tender Reference Number: GEM/2025/B/6170800
Issuing Authority: Ministry of Labour and Employment

The Manpower Outsourcing Services tender is a crucial initiative aimed at augmenting the healthcare workforce with qualified professionals to meet the demands of healthcare facilities. The scope of this tender encompasses the provision of various manpower outsourcing services including operation theatre assistants, plaster assistants, CSSD assistants, ECG technicians, dialysis technicians, laboratory assistants/attendants, junior radiographers, physiotherapists, and occupational therapists.

Scope of Work and Objectives

The primary objective of this tender is to ensure the availability of skilled personnel equipped with the necessary expertise to support healthcare operations effectively. The selected service provider will be responsible for recruiting, training, and managing staff under fixed remuneration agreements across various healthcare specialties. This endeavor is anticipated to enhance patient care and operational efficiency in healthcare facilities.

Eligibility Criteria

To qualify for participation in this tender, bidders must demonstrate their capacity to fulfill the services required, including compliance with the relevant healthcare regulations and standards. Bidders should be duly registered entities with the capability to provide skilled manpower and must possess an established track record in similar service provisions.

Technical Requirements

The technical specifications necessitate that all personnel provided must have relevant certifications and training in their respective fields. The service provider must also ensure that personnel adhere to the quality standards set forth by the Ministry of Labour and Employment, ensuring a high level of service delivery.

Financial Requirements

Bidders will need to present clear financial documentation, demonstrating the stability and capability to undertake the services requested. This includes providing evidence of financial compliance and the ability to meet remuneration commitments.

Document Submission Details

All submissions must include the required documents in the specified format, following the guidelines provided in the tender documentation. Key documents typically include qualifications, financial records, and compliance certifications. Bidders are encouraged to ensure their submissions are complete to facilitate a seamless evaluation process.

Special Provisions

This tender includes provisions to support Micro, Small, and Medium Enterprises (MSEs) and startups, allowing them to participate in this significant opportunity. These benefits may include reduced financial barriers and favorable evaluation criteria aimed at promoting local enterprises.

Evaluation Process

The evaluation of bids will be conducted based on clear defined criteria focusing on capability, compliance, and value-for-money. A thorough review will assess each submission to ensure alignment with the objectives of the tender.

Delivery Locations

The services provided will be required across various healthcare facilities as designated by the Ministry of Labour and Employment. The delivery locations will be outlined during the bidding process, ensuring that the contractors are aware of their operational scope.

Contact Information

For queries and further information regarding the tender, bidders are encouraged to refer to the official communication channels provided during the tender announcement.

With this tender, the Ministry of Labour and Employment seeks to enhance personnel capabilities within the healthcare sector, ensuring that facilities can operate efficiently while maintaining high standards of care. By leveraging qualified manpower through this outsourcing strategy, healthcare operations can respond dynamically to patient needs, delivering quality services that align with contemporary healthcare challenges.


General Information

Item Category
Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Operation Theatre Assistant; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Plaster Assistant; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; CSSD Assistant; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; ECG Tech; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Dialysis Tech.; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Laboratory Assistant/Attendant; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Jr. Radiographer; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Physiotherapist; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Occupational Therapist; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Optometrist; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Dental Mechanic; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Pharmacist; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Medical Social Worker; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Medical Record Assistant; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Staff Nurses; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Pharmacist (Ayurvedic); As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Hospital Manager; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; IT Manager; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; IT Assistant; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Data Entry Operator; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Staff for Facilitation Counter; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Staff for Registration Counter; As per ATC Bid Document , Manpower Outsourcing Services - Fixed Remuneration - Healthcare; Support Staff; As per ATC Bid Document
Department Name
City

Financial Information

Estimated Bid Value
₹10,89,50,984.00
EMD Amount
₹22,00,000.00
Minimum Turnover
₹1,000.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

8 Documents
GeM-Bidding-7773682.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The qualification requirements include being a registered entity capable of providing skilled manpower as specified in the tender documentation. Bidders should possess relevant certifications and a proven track record in the healthcare sector. It is essential that the bidders demonstrate their capability to meet service delivery standards required for healthcare professionals.

Bidders must include all necessary certificates that pertain to their qualifications and regulatory compliance in healthcare services. Essential documentation typically includes professional licenses for healthcare roles, evidence of training certifications, and compliance certificates aligned with national healthcare standards.

The registration process typically involves submitting an application form accompanied by required documentation that proves eligibility and capability. Interested bidders should carefully follow the instructions outlined in the tender prospectus to ensure all necessary information is supplied in the prescribed format.

Documents for the tender must be submitted electronically or, if specified, through hard copies. Accepted document formats generally include PDF for electronic submissions and paper copies for any hard copies submitted. It’s essential to adhere to submission guidelines to avoid disqualification.

Yes, the tender includes specific provisions for MSEs and startups to encourage their participation. This may present opportunities such as favorable evaluation scores and detailed guidelines aimed at aiding smaller enterprises in competing effectively throughout the tender process. Compliance with local employment initiatives, such as Make in India, is also emphasized to promote local sourcing.

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