Tender Title: Office Suite Software (V2)
Tender Reference Number: GEM/2025/B/6121437
Issuing Authority/Department: Ministry of Mines

Scope of Work and Objectives

The purpose of this tender is to invite bids for the provision of Office Suite Software (V2) to support the administrative and operational functions of the Ministry of Mines. The successful bidder will be required to deliver a complete software suite that enhances productivity, facilitates document creation and management, and ensures compatibility with existing IT infrastructure.

The objectives include:

• Provision of a comprehensive Office Suite Software that meets current market standards.
• Ensuring the software is user-friendly and compatible across various platforms.
• Providing ongoing support and maintenance for a duration agreed upon post-purchase.

Eligibility Criteria

To participate in the bidding process, bidders must fulfill the following eligibility requirements:

• Must be a registered entity with legal status to operate.
• Must have proven experience in delivering similar software products to government organizations or large enterprises.
• Must provide valid certifications that are relevant to the software being offered.

Technical Requirements

Bidders must ensure that the software meets the following technical requirements:

• Compatibility with existing Windows operating systems.
• Support for various document formats including, but not limited to, .docx, .xlsx, and .pptx.
• User capacity for at least 16 users concurrently.
• Robust security protocols to protect sensitive information.

Financial Requirements

To demonstrate financial stability, bidders must provide:

• Audited financial statements for the past two financial years.
• Proof of work completion in similar projects which outlines financial transactions.

Document Submission Details

Bidders are required to submit their documents electronically via the GEM portal. All submissions must adhere to the specified format and include:

• Technical proposal detailing compliance with the scope and specifications.
• Financial bid clearly itemizing prices and any associated costs.

Special Provisions

Provisions for Micro, Small, and Medium Enterprises (MSEs) and Startups are included in this tender to promote participation from smaller businesses. These provisions may involve relaxed eligibility criteria and financial assistance options.

Evaluation Process

The evaluation process will involve the scoring of technical proposals followed by a financial analysis. Bids will be assessed based on:

• Compliance with technical specifications (60% weighting).
• Financial competitiveness (40% weighting).

Delivery Locations

The Office Suite Software is to be delivered to the premises of the Ministry of Mines or as designated by the Ministry.

Contact Information

For any inquiries regarding this tender, bidders may refer to the user's portal on GEM for further assistance or clarification on specifications and submission guidelines.

This tender represents an exciting opportunity for software providers specializing in office tools to collaborate and deliver significant value to a governmental department.