Tender Title: Customized AMC/CMC for Pre-owned Products

Reference Number: GEM/2025/B/6156139

Issuing Authority/Department: Ministry of Mines

The Ministry of Mines invites bids for Customized Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC) for pre-owned products. This tender focuses on ensuring continued functionality and reliability of equipment while extending their life cycle through structured maintenance services. The primary objective is to provide high-quality maintenance solutions tailored to pre-owned assets.

Scope of Work and Objectives

The scope of this tender involves the delivery of maintenance services for a variety of pre-owned products. The AMC/CMC aims to encompass preventive maintenance, repairs, and any replacements necessary to ensure optimal performance. The objectives include:

• Reducing equipment downtime through timely interventions.
• Identifying potential issues before they escalate by conducting periodic inspections.
• Ensuring compliance with relevant safety and operational standards.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility requirements:

• Registration as a legal entity, including companies or firms.
• Relevant experience in providing AMC/CMC services for pre-owned products.
• Financial stability demonstrated by the latest financial statements.

Technical Requirements

Bidders must adhere to the following technical requirements:

• Demonstrated capability in providing customized solutions for past maintenance contracts.
• Proven track record in the maintenance of similar products.
• Qualified personnel equipped to handle diverse maintenance tasks.

Financial Requirements

Bidders are required to furnish detailed financial documentation to demonstrate:

• Sound financial health.
• Capability to undertake the contract without financial constraints.
• The willingness to comply with payment terms outlined in the tender documents.

Document Submission Details

All submissions must be submitted electronically through the designated platform. Bidders are required to include all relevant documents such as:

• Company registration certificates.
• Past performance records.
• Financial statements.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Benefits include:

• Relaxed eligibility criteria to foster greater participation.
• Opportunity for startups to innovate within established parameters.

Evaluation Process

Proposals will be evaluated based on:

• Compliance with mandatory requirements.
• Technical qualifications and past performance.
• Financial stability and pricing structure.

Bidders should ensure that their submissions are comprehensive and fulfill all outlined requirements for optimal evaluation.

Delivery Locations

The delivery of services must be coordinated at locations specified by the Ministry of Mines, ensuring ease of access and efficiency.

Contact Information

For any queries, bidders may contact the Ministry of Mines via the official communication channels provided within the tender documentation. It's important to note that all communications should adhere strictly to the guidelines set forth in the tender.

This tender represents a significant opportunity for qualified bidders to engage in servicing essential products through tailored maintenance contracts, thereby enhancing the lifecycle and performance of the equipment upheld by the Ministry of Mines.