NA Tender by Geological Survey Of India (gsi) (GEM/2025/B/6164660)
Customized AMC/CMC for Pre-owned Products - 129800; 129800; Annual Maintenance Contract (AMC); Six-
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Tender Title: Customized AMC/CMC for Pre-owned Products
Tender Reference Number: GEM/2025/B/6164660
Issuing Authority: Ministry of Mines
The Ministry of Mines is inviting bids for a Customized Annual Maintenance Contract (AMC) for Pre-owned Products. This tender aims to engage reliable service providers for the maintenance and service management of specified pre-owned equipment. The goal is to ensure optimal performance and longevity of products while adhering to quality standards.
Scope of Work and Objectives
The scope of this tender covers a Comprehensive Maintenance Contract which includes:
- Inspection and maintenance services
- Repairs and replacement of parts as necessary
- Preparation of maintenance reports detailing work undertaken
The objectives of the tender focus on ensuring that all pre-owned products receive consistent maintenance, thus minimizing downtime and extending the lifecycle of assets. Bidders must demonstrate their capability to adhere to a structured servicing timetable and proper documentation of all maintenance activity.
Eligibility Criteria
To qualify for participation in this tender, bidders must fulfill the following eligibility criteria:
- Be a legally registered entity
- Possess experience in providing maintenance contracts for similar products
- Maintain proper licenses and certifications as mandated by the Ministry of Mines
Technical Requirements
The technical requirements for bidders include:
- Provision of evidence showcasing a history of successful AMC provision for pre-owned products
- Availability of qualified personnel for maintenance services
- Capability to offer technical support during operational hours
Financial Requirements
Bidders will need to demonstrate financial stability, which may include:
- Submission of audited financial statements for the last three years
- Proof of adequate insurance coverage for equipment being serviced
- A detailed pricing schedule, including rates for additional services
Document Submission Details
Bidders are required to submit their documents electronically via the GEM portal prior to the submission deadline. Each submission should include:
- Technical proposal
- Financial proposal
- Any additional supporting documents as requested
Special Provisions
This tender includes provisions to support Micro, Small, and Medium Enterprises (MSEs) and startups, offering them advantages in the bidding process. Bidders falling under these categories are encouraged to highlight their status clearly in their proposals.
Evaluation Process
The evaluation process will occur in two stages:
- Technical Evaluation: This assesses compliance with the technical requirements and capability of the bidder.
- Financial Evaluation: This evaluates cost-effectiveness and pricing where the lowest bid might not always be the selected criterion.
Bidders will be notified of their results following the evaluation, and all proposals must comply with the required standards and documentation.
Delivery Locations
Services must be provided at designated locations identified by the Ministry of Mines. It is essential that bidders are accommodating in their service capabilities to reach these locations efficiently.
Contact Information
For queries regarding this tender, bidders are encouraged to contact the Ministry of Mines directly through the formal communication channels specified on the GEM portal.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having previous experience in providing Annual Maintenance Contracts (AMC) for pre-owned products, and ensuring compliance with industry standards and regulations. Bidders must also possess necessary licenses and appropriate certifications as mandated by the Ministry of Mines.
Bidders must provide all necessary compliance documents, including valid business registration certificates, insurance documentation, and any specific quality assurance certificates that demonstrate adherence to technical requirements. Having a robust profile with documented experience in similar service contracts is also necessary to impress upon the selection committee.
The submission process requires bidders to upload their proposals electronically on the GEM portal before the deadline. Submissions must be well-organized, consisting of a technical proposal, a detailed financial proposal, and any additional supporting documents needed for compliance assessment.
A performance security is typically a specified percentage of the total contract value, which bidders must provide prior to the award of the contract. This security acts as a financial guarantee for the fulfillment of service obligations as per the contract, ensuring that the winning bidder adheres to the agreed terms.
Yes, special provisions exist for MSEs within this tender. Benefits include relaxed eligibility criteria and a weightage system that can favor MSEs during the evaluation process. MSE bidders are encouraged to highlight their classifications in their proposal to maximize their chances of selection, contributing to the government’s vision of promoting local enterprises.
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