NA Tender by Mineral Exploration And Consultancy Limited (GEM/2025/B/6151263)
Hiring Of Agency For ISO Certification Service - ISO 9001 - Quality Management System (QMS), ISO 14
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Tender Title: Hiring Of Agency For ISO Certification Service
Tender Reference Number: GEM/2025/B/6151263
Issuing Authority/Department: Ministry of Mines
The purpose of this tender is to invite qualified agencies to provide ISO Certification Services for various management systems, including ISO 9001 (Quality Management System), ISO 14001 (Environmental Management System), and ISO 45001 (Occupational Health & Safety Management System). The appointed agency will assist in the certification process, ensuring compliance with international standards, and streamline the approach towards quality management throughout the organization. The scope of work includes conducting assessments, audits, and offering consultancy services to facilitate the successful certification of these management systems.
Scope of Work and Objectives
The primary objective of the tender is to hire a proficient agency capable of delivering comprehensive ISO certification services. The agency will be responsible for:
- Conducting initial assessments and gap analyses to determine the current state of the organization's processes.
- Designing and implementing tailor-made solutions to meet ISO standards.
- Training staff on the requisite procedures to maintain compliance.
- Supporting the organization during external audits and inspections.
Eligibility Criteria
The participating agencies must meet specific eligibility criteria to apply for the tender. These criteria include possessing a valid registration as a certification agency, demonstrating experience in ISO certification across various industries, and holding relevant qualifications in ISO standards. Agencies must also provide a comprehensive portfolio reflecting their capability in handling ISO certification projects.
Technical Requirements
The agency must adhere to set technical requirements which include:
- Demonstrating a thorough understanding of ISO standards and implementation methodologies.
- Providing qualified personnel with valid certifications in ISO audit processes.
- Presenting a clear project plan outlining methodologies, timelines, and deliverables.
Financial Requirements
Agencies must submit a financial proposal that demonstrates their competitive pricing. They will be required to provide a detailed breakdown of costs associated with the certification process ensuring that the pricing structure is transparent and justifiable.
Document Submission Details
Participants must submit their proposals electronically through the designated portal. All documentation, including technical and financial proposals, must be submitted in PDF format. Late submissions will not be entertained, emphasizing the importance of timely submission.
Special Provisions
This tender supports Micro, Small, and Medium Enterprises (MSEs) and provides benefits to startups in the assessment process by allowing for preferential scoring during evaluation. Familiarity with the Make in India initiative may provide additional advantages during proposal assessments.
Evaluation Process
The evaluation process will involve a two-stage assessment comprising the technical and financial proposals. A thorough analysis will be conducted to determine the agency's capability based on their qualifications, experience, and proposed cost. Criteria emphasizing compliance with ISO requirements and service deliverables will be considered priority factors in the evaluation.
Delivery Locations
The services are primarily needed at the organization's headquarters, and the agency may be required to travel to various locations as detailed in the scope of work during the certification process.
Contact Information
Contact information may be available through the issuance department for further inquiries regarding the tender. Participants are encouraged to reach out for any clarifications regarding specifications or submission guidelines.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant qualifications and experience in ISO certification implementation. Agencies must also have a proven track record in conducting assessments and audits for ISO standards.
Agencies must hold valid certifications related to ISO audit processes and demonstrate their capability to facilitate ISO certification for ISO 9001, ISO 14001, and ISO 45001. Proof of prior successful certifications should be provided.
The registration process involves submitting proposals through the specified electronic portal. The required documents must be prepared in accordance with the tender specifications and submitted in a timely manner to qualify for evaluation.
All necessary documents for the tender submission must be provided in PDF format to ensure compatibility. Other formats may not be accepted, so it is crucial to adhere to the specified requirement for smooth processing.
The evaluation and selection process considers criteria such as compliance with ISO standards, qualifications and experience of the agency, the clarity of the proposed methodology, financial competitiveness, and overall deliverable timelines. Scoring may be weighted towards those agencies that also demonstrate compliance with Make in India policies.
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