NA Tender by Geological Survey Of India (gsi) (GEM/2025/B/6140988)
Customized AMC/CMC for Pre-owned Products - Renewal of Annual Maintenance Contract (AMC) for 3 year

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Tender Title: Renewal of Annual Maintenance Contract (AMC) for Pre-owned Products
Reference Number: GEM/2025/B/6140988
Issuing Authority: Ministry of Mines
The Renewal of Annual Maintenance Contract (AMC) for Pre-owned Products tender by the Ministry of Mines is aimed at acquiring services to ensure optimal operation and maintenance of equipment. This contract covers the maintenance of specific pre-owned products, including two Insmart System make Planetary Ball Mills, four units of Sieve Shakers, and two units of Vibratory Cup Mills. The contract duration will span over three years and will be executed through customized AMC and Comprehensive Maintenance Contracts (CMC).
Scope of Work and Objectives
The primary objective of this tender is to provide continuous and effective maintenance services for the specified pre-owned equipment to prolong their operational life. It also aims to enhance the efficiency of the machinery through regular servicing, inspections, and necessary repairs. The successful bidder is expected to deliver comprehensive maintenance solutions and proactive support aligned with the operational requirements stipulated by the Ministry of Mines.
Eligibility Criteria
Prospective bidders must demonstrate their qualifications and ability to meet the technical and financial requirements for the AMC. Eligibility includes:
- Being a registered entity in compliance with relevant laws and regulations.
- Proven experience in providing AMC services for similar types of equipment.
- Availability of qualified personnel with relevant technical expertise.
Technical Requirements
Bidders must adhere to technical specifications that include:
- Capacity and capability to service the specified equipment effectively.
- Availability of original replacement parts and required tools for maintenance.
- Comprehension of periodic and preventive maintenance schedules to minimize downtime.
Financial Requirements
Bidders are required to possess the ability to handle financial transactions securely and efficiently. The financial proposal must include a detailed breakdown covering the costs associated with providing the AMC services over the three-year tenure. Prospective bidders must also be prepared to submit an Earnest Money Deposit (EMD) as part of their bid.
Document Submission Details
All bidding documents must be submitted electronically via the official procurement platform. Bidders should ensure that all documents are in the accepted formats specified in the tender guidelines. A complete checklist of necessary documentation will be provided to aid bidders in their submission process.
Special Provisions
The tender includes benefits for Micro, Small, and Medium Enterprises (MSEs), encouraging participation from startups and smaller firms. These provisions seek to promote local businesses while ensuring compliance with “Make in India” initiatives and prioritizing local content in procurement.
Evaluation Process
The evaluation of bids will be based on predetermined criteria, including technical compliance, financial viability, and overall capability to deliver the services required under this tender. The Ministry of Mines will conduct the evaluation process transparently, ensuring that all bids are considered judiciously.
Delivery Locations
Services under this contract will be deployed at locations specified by the Ministry of Mines. Bidders should be prepared to service these locations effectively, ensuring minimum disruption to operational activities.
Contact Information
For further inquiries regarding this tender, bidders are encouraged to reach out through the designated official channels. It is advisable to keep abreast of any updates regarding tender specifications or administrative requirements by monitoring the official procurement portal.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity and demonstrating experience in servicing similar equipment. Bidders must also have qualified personnel and demonstrate their financial capability to handle the proposed services.
Bidders must present relevant certifications such as operational licenses, tax compliance documents, and quality assurance credentials that validate their capability to deliver AMC services effectively. These certificates ensure compliance with industry standards and government regulations.
Interested bidders should complete the online registration process on the designated procurement platform by providing necessary details and documentation. Successful registration will grant access to tender documents and enable electronic submission of bids.
Bidders are required to provide an Earnest Money Deposit (EMD) during the bidding phase, and upon award of the contract, a performance security may also be necessitated. The payment terms will be defined in the contractual agreement following successful bid evaluation.
Yes, the contract provisions include specific support for Micro, Small, and Medium Enterprises (MSEs), focusing on facilitating their participation in government contracts and offering favorable terms to promote growth and inclusivity in the procurement process.
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