Tender Title: Comprehensive AMC Of HPCC System

Tender Reference Number: GEM/2025/B/6072789

Issuing Authority/Department: Ministry of Petroleum and Natural Gas

The Ministry of Petroleum and Natural Gas invites tenders for the Comprehensive AMC (Annual Maintenance Contract) of HPCC (High-Performance Computing Cluster) System for a duration of three years. This tender is specifically aimed at addressing the maintenance needs of the HPCC systems located in Mumbai, Chennai, and Jorhat facilities. The objectives of this tender encompass ensuring optimal performance, reliability, and longevity of the HPCC systems through structured and efficient maintenance services.

Scope of Work and Objectives

The main scope of work includes:

1. Comprehensive Maintenance: Regular maintenance of the HPCC system, including hardware and software components.
2. Performance Monitoring: Continuous monitoring of system performance to identify and address issues proactively.
3. Technical Support: Providing timely technical support to resolve faults or malfunctions.
4. Updates and Upgrades: Keeping the software and hardware components of the system up to date to ensure peak performance.
5. Reporting: Regular reporting on maintenance activities and system performance metrics.

Eligibility Criteria

To be eligible for submission, bidders must meet the following criteria:

• Must be a registered entity in accordance with the legal requirements applicable in the region.
• Must have prior experience in providing maintenance services for high-performance computing systems.
• Availability of necessary technical and financial resources to deliver the required services.

Technical Requirements

Bidders should possess the following technical capabilities:

• Comprehensive knowledge of HPCC systems and components.
• Expertise in troubleshooting, repairs, and maintenance of high-performance computing equipment.
• Demonstrated ability to provide ongoing technical support and timely response to issues.

Financial Requirements

Bidders are required to provide financial documentation that demonstrates:

• Financial stability and capability to undertake the contract.
• Evidence of similar projects successfully completed in the past.
• Submission of a detailed cost proposal inclusive of all applicable taxes and fees.

Document Submission Details

All bids must be submitted electronically through the designated portal. It is crucial that bidders adhere to the document formats specified in the tender guidelines. Failure to comply with submission formats may result in disqualification.

Special Provisions

The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions are designed to encourage participation and enhance competitiveness among smaller vendors.

Evaluation Process

Tenders will be evaluated based on the following criteria:

1. Technical Capability: Assessment of technical qualifications and prior experience.
2. Financial Viability: Review of financial statements and cost proposal.
3. Quality Standards: Compliance with the performance standards outlined in the tender documentation.

Bidders are required to demonstrate their compliance with the outlined evaluation criteria to be considered for award.

Delivery Locations

The services will primarily be delivered at three specific locations:

1. SPIC, Mumbai
2. RCC, Chennai
3. RCC, Jorhat

Contact Information

For further inquiries regarding this tender, bidders may refer to the official website or contact the relevant authority at the Ministry of Petroleum and Natural Gas. However, please ensure to refer to appropriate communication channels as specified in the tender documentation.

This tender invites competent and qualified bidders to participate in ensuring the smooth operation of high-performance computing technologies, thereby contributing to the efficiency of the critical functions managed by the Ministry of Petroleum and Natural Gas.