NA Tender by Jawaharlal Nehru Port Trust (GEM/2025/B/6140462)
Customized AMC/CMC for Pre-owned Products - DG SET; CUMMINS; Annual Maintenance Contract (AMC); Six

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Tender Title: Customized AMC/CMC for Pre-owned Products - DG SET; CUMMINS
Tender Reference Number: GEM/2025/B/6140462
Issuing Authority/Department: Ministry of Ports, Shipping and Waterways
The Ministry of Ports, Shipping and Waterways is issuing this tender for the provision of Customized Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC) for pre-owned products, specifically focusing on DG SET units manufactured by CUMMINS. This tender aims to ensure the efficiency and reliability of these systems through regular maintenance and necessary repairs, thereby minimizing operational downtime and ensuring continuous power supply.
Scope of Work and Objectives
The scope of work includes, but is not limited to, the following objectives:
- Comprehensive maintenance of pre-owned DG SET units to ensure optimal performance.
- Scheduling of six-monthly maintenance check-ups, addressing both routine and emergency repairs.
- Replacement of critical components while adhering to safety and compliance standards.
- Provision of a detailed maintenance report after each servicing session to evaluate the operational efficiency and any necessary upgrades.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet the following eligibility requirements:
- Possess valid registration as a service provider with the relevant regulatory authority.
- Demonstrate previous experience in handling maintenance of DG SETs, specifically those manufactured by CUMMINS.
- Ability to provide certified technicians with expertise in electrical and mechanical maintenance.
Technical Requirements
Bidders must comply with specified technical requirements such as:
- Capability to provide original parts and components for repairs.
- Submission of a detailed maintenance strategy outlining procedures, tools, and personnel qualifications.
- Compliance with national quality standards relevant to the maintenance of electrical equipment.
Financial Requirements
The financial requirements include:
- Submission of a detailed financial proposal outlining costs associated with the AMC/CMC.
- Compliance with applicable taxation and related financial regulations.
- Provision of information regarding previous financial dealings in similar contracts.
Document Submission Details
All documents must be submitted electronically through the designated government e-procurement portal. Bidders are required to include:
- A completed application form.
- Technical proposal detailing compliance with the technical specifications.
- Financial proposal along with any necessary certificates and licenses.
Special Provisions
Provisions are in place to encourage Micro, Small, and Medium Enterprises (MSEs) and startups:
- MSEs participating in this tender may benefit from relaxed eligibility criteria or financial support schemes.
- Startups are encouraged to leverage innovative solutions for efficient maintenance of DG SETs.
Evaluation Process
The evaluation process will be based on:
- Technical qualifications and compliance with the scope of work.
- Financial proposal assessment focusing on cost-effectiveness and quality assurance.
- The overall capability to deliver services as outlined in the tender document.
Delivery Locations
Services will be required at various designated delivery locations under the jurisdiction of the Ministry of Ports, Shipping and Waterways, as specified in the tender document.
Contact Information
For further inquiries, bidders can refer to the appropriate contact channels available on the tender portal. Note that direct contact details are omitted to maintain compliance with data privacy standards.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
17 DocumentsDocuments Required from Seller
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered service provider with relevant regulatory authorities and possessing the necessary experience in maintaining DG SETs manufactured by CUMMINS. Bidders must also ensure they have certified technicians capable of performing the required maintenance effectively.
Bidders must adhere to several technical specifications, including the ability to use original parts for repairs and demonstrating a systematic maintenance strategy. Submitting documentation that outlines the qualifications of technicians is also essential to ensure compliance with quality and safety standards.
The financial requirements dictate that bidders should provide a detailed proposal that includes all costs related to the AMC/CMC. Additionally, compliance with taxation obligations and relevant financial regulations must be ensured, alongside transparency regarding past financial dealings in similar contracts.
All submission must be completed electronically on the designated government e-procurement platform. Required documents include a completed tender application form, a detailed technical proposal, and the financial proposal along with any necessary licenses and certifications.
Yes, this tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, which may facilitate relaxed eligibility criteria and additional financial support. This encourages innovation in maintaining DG SETs while fostering growth in the small business sector.
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