NA Tender by Ntpc Limited (GEM/2025/B/6143204)
Custom Bid for Services - 200141138 Biennial Maintenance Contract of MGR S&T system at NTPC Rihand

Tender Timeline
The Tender titled "Biennial Maintenance Contract of MGR S&T System at NTPC Rihand" with reference number GEM/2025/B/6143204 is issued by the Ministry of Power. This tender aims to engage a competent contractor for the maintenance services related to the MGR (Merry-Go-Round) System and the S&T (Signal and Telecommunication) infrastructure at NTPC Rihand.
Scope of Work and Objectives
The primary objective of this contract is to ensure the efficient and uninterrupted functioning of the MGR S&T systems within the NTPC Rihand facility. Key responsibilities will include but are not limited to:
- Periodic inspections and preventive maintenance of the S&T systems.
- Troubleshooting and repairs of any technical issues encountered.
- Implementation of upgrades and enhancements as required to maintain operational efficiency.
- Documentation and reporting of maintenance activities.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility requirements. Prospective bidders must be registered entities, hold a valid PAN (Permanent Account Number), and possess GST registration. Experience in handling similar maintenance contracts will also be a key factor in the eligibility assessment.
Technical Requirements
Bidders are expected to have expertise in the S&T systems, particularly in the operational framework of MGR systems. The technical proposal should detail the methodologies for maintenance, the profile of technical personnel involved, and prior experience in similar contracts.
Financial Requirements
Bidders need to demonstrate financial stability. This includes submitting financial statements for the past three years, showcasing a positive cash flow, and ability to undertake a project of similar scale and complexity. Additionally, an Earnest Money Deposit (EMD) will be required as part of the submission.
Document Submission Details
All documents must be submitted as per the guidelines set forth by the Ministry of Power. Bidders should ensure that all required documents are compiled in a single submission format. Failure to comply with submission protocols could lead to disqualification.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and startups may benefit from certain provisions outlined by the Ministry of Power, aimed at promoting inclusivity in the tendering process.
Evaluation Process
The evaluation process will encompass both technical and financial assessments. Bidders will be ranked based on their technical proposals, followed by a review of financial offers. Price evaluations must align with the projected budget allocated for the maintenance contract.
Delivery Locations
Services will be performed at the NTPC Rihand facility and the maintenance activities are expected to cover all operational units within this infrastructure.
Contact Information
For any queries regarding this tender, vendors can reach out to the authorities through the designated communication channels provided in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
11 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, holding a valid PAN, and possessing GST registration. Additionally, bidders must have prior experience in maintaining S&T systems, specifically in MGR systems. Ensuring compliance with these requirements is crucial for bid acceptance.
The technical specifications require bidders to possess a comprehensive understanding of S&T systems and operational capabilities of MGR systems. Proposals should outline the methods for maintenance and detail the qualifications of technical personnel slated for this project, ensuring that they meet industry standards.
The EMD is a monetary deposit that bidders must submit as part of their proposal. It serves as a security measure and demonstrates the bidder’s commitment to the tender. Specific amounts can be found in the tender documents, and timely submission is essential for eligibility.
The evaluation process involves a two-tier assessment of both technical and financial proposals. Bidders will first be evaluated on their technical capabilities, followed by a financial review. Bids must align with budget provisions while also adhering to the service quality expectations set forth in the tender.
MSEs have specific provisions facilitating their participation, aimed at promoting inclusivity in the tendering process. These may include relaxed criteria for financial and technical capabilities, as well as support to ensure a level playing field against larger competitors. Compliance with ‘Make in India’ policies further enhances these opportunities.
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