NA Tenders (GEM/2025/B/6139421)
ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - Potable Wa
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Tender Title: Annual Maintenance Services for Water Purification and Conditioning System – Potable Water
Reference Number: GEM/2025/B/6139421
Issuing Authority/Department: Ministry of Road Transport and Highways
The Annual Maintenance Services for Water Purification and Conditioning System aims to ensure the continuous operation and effective maintenance of potable water purification systems. This tender focuses on high-quality annual maintenance services that cover Reverse Osmosis (RO) systems and UV-based water purification systems with a focus on adhering to the best maintenance practices.
The scope of work encompasses maintenance services for a total quantity of eight water purification units. The objectives include effectively maintaining the functionality, efficiency, and hygiene of water purification systems to meet prescribed quality standards for potable water. This will involve regular servicing, repairs, and replacement of any malfunctioning parts.
Eligibility Criteria
Eligible participants must be registered entities with experience in providing water purification system maintenance services. It is essential for bidders to possess valid certifications relevant to the service industry, including proper licenses for the maintenance of RO and UV systems.
Technical Requirements
The technical requirements mandate bidders to demonstrate proficiency in the services they offer. This includes technical staff qualifications, equipment specifications, and adherence to the service level agreements outlined in the tender. All personnel must be trained and certified in water purification systems.
Financial Requirements
Bidders are required to provide a comprehensive financial proposal, including detailed pricing for maintenance services, along with acceptable payment terms. Any submission should also cover the Earnest Money Deposit (EMD), as specified in the tender documentation.
Document Submission Details
All interested participants should prepare their bids and submit the documentation through the specified platform. The submission must be in accepted formats, typically PDF or Word documents, and ensure that all required certificates and proposals are attached as per the guidelines provided.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) may benefit from special provisions aimed at encouraging participation in this tender. Startups are welcomed to apply, particularly those that align with the objectives of enhancing local capabilities in water purification maintenance.
Evaluation Process
The evaluation process will involve assessing each bid based on criteria including technical capability, past experience, financial proposals, and compliance with the documentation requirements. Proposals will be compared to ensure that they offer the best value for the services required.
Delivery Locations
Maintenance services will be executed at various designated locations outlined by the Ministry of Road Transport and Highways. Bidders should be familiar with these locations and incorporate logistical arrangements in their proposals.
Contact Information
For further inquiries, parties may refer to the official contact representative associated with this tender. Specific contact details will be shared on the tender portal for any additional clarifications.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include having a valid registration as a service provider and experience in maintaining water purification systems, specifically Reverse Osmosis (RO) and UV technologies. Bidders must present necessary certifications related to health and safety standards in water purification, alongside proof of previous maintenance contracts. Compliance with local regulations regarding maintenance services is also crucial for eligibility.
To participate in the tender, bidders must provide a set of required certificates, including valid licenses for operating and servicing water purification systems, health and safety compliance documents, and any relevant quality assurance certifications. It’s essential that all documents are up-to-date and meet the technical specifications set forth by the Ministry of Road Transport and Highways.
The Earnest Money Deposit (EMD) is a necessary financial pledge that bidders must submit along with their proposals. The EMD amount will be specified in the tender documentation. This deposit ensures that bids are made in good faith and will be forfeited if the selected bidder fails to meet the conditions of the tender after successful award notification.
Payment terms will be detailed in the tender documents, typically structured around milestone achievements or scheduled service intervals. Bidders should propose reasonable payment conditions which recognize the complexity of the maintenance work and ensure adequate compensation for service providers to facilitate the smooth execution of their obligations.
Yes, there are specific benefits designed to encourage MSEs to participate actively. This includes preferential treatment during the evaluation process, assistance in meeting compliance requirements, and potential financial support. MSEs are encouraged to leverage these provisions to strengthen their bidding capabilities while contributing to local economic development in line with national policies.
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