Tender Title: Non Comprehensive Annual Maintenance for Computers and Other Peripherals
Reference Number: GEM/2025/B/6133186
Issuing Authority/Department
The Ministry of Skill Development and Entrepreneurship is responsible for issuing this tender, dedicated to enhancing operational efficiency through adequate maintenance of IT infrastructure.
Scope of Work and Objectives
This tender is for Non Comprehensive Annual Maintenance Services for computers and other peripherals utilized within the ministry's operational framework. The selected vendor will be tasked with ensuring that all hardware systems, including computers, printers, and other associated peripherals, function at optimal levels. The core objectives include minimizing downtime, ensuring quick repair services, and performing routine checks and maintenance of all devices.
Eligibility Criteria
To participate in this tender, vendors must meet specific eligibility requirements, including but not limited to:
- Proof of being a registered entity.
- Relevant experience in providing maintenance services for IT hardware.
- Demonstrated capability to provide timely support services.
Technical Requirements
Participants must ensure that they can meet technical requirements, such as:
- Familiarity with a variety of computer systems and peripheral devices.
- Availability of skilled technicians for maintenance services.
- Compliance with quality and performance standards.
Financial Requirements
Bidders must provide evidence of financial stability, along with required certifications to validate their ability to meet service demands. Details about financial bids must align with service expectations.
Document Submission Details
Interested parties are required to submit their bids through the specified online procurement platform along with necessary documentation as outlined in the tender specifications. All submissions must adhere to the defined format and guidelines.
Special Provisions
There may be provisions for Micro, Small, and Medium Enterprises (MSEs), aimed at fostering competitive participation within this sector. Startups are encouraged to apply, given their potential to contribute innovatively to the maintenance landscape.
Evaluation Process
All proposals will undergo a stringent evaluation process focusing on technical specifications, financial viability, and compliance with eligibility criteria. The evaluation will also consider the bidder's portfolio and past performance records.
Delivery Locations
Services are to be provided at various locations managed by the Ministry of Skill Development and Entrepreneurship. Specific sites and logistical details will be shared with successful bidders.
Contact Information
For any inquiries related to this tender, the contact details can usually be found in the official tender documentation. Bidders are encouraged to reach out for clarification on any aspect before submission.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender require that bidders be registered entities with relevant experience in providing maintenance services for IT infrastructure. Additionally, vendors should demonstrate the capability to deliver timely support and have necessary certifications that validate their expertise in computer maintenance and servicing.
Bidders must comply with specific technical specifications that cover maintaining a variety of computers and peripherals. They should have a team of skilled technicians familiar with different systems and be equipped to handle for both minor and major upkeep tasks, ensuring compliance with industry quality standards.
The Earnest Money Deposit (EMD) is a financial assurance required from bidders to confirm their commitment. Typically, the EMD amount and its submission process will be outlined in the tender documents, and successful bidders may also be required to submit performance security once the contract is awarded to ensure fulfillment.
Bidders are expected to submit their proposals electronically through the designated online procurement platform. Specific submission formats and guidelines will be detailed in the tender documents to ensure clarity and compliance.
Yes, there are provisions for Micro, Small, and Medium Enterprises (MSEs) and startups aimed at encouraging their participation. These benefits include relaxed eligibility requirements and potential financial incentives, promoting an inclusive bidding environment. Compliance with ‘Make in India’ policies is also encouraged, ensuring local sourcing and procurement practices are followed.
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