Tender Title: Customized AMC/CMC for Pre-owned Products - AMC of GC MS MS

Reference Number: GEM/2025/B/6068305

Issuing Authority: Ministry of Water Resources River Development and Ganga Rejuvenation

Scope of Work and Objectives

The objective of this tender is to establish an Annual Maintenance Contract (AMC) for the Agilent GCMSMS 7010B integrated with an 8890 GC system, specifically designated by the serial number CN2103A066. The selected contractor will be responsible for performing necessary maintenance operations, including one periodic preventive maintenance visit along with the provision of a PM Kit. This is crucial to ensure the optimal operation of the equipment and to maintain its longevity, efficiency, and effectiveness in conducting essential scientific analyses.

Eligibility Criteria

Participants must fulfill the following eligibility criteria to be considered for this tender. They should be registered entities capable of fulfilling the requirements set forth in the tender documentation. It is obligatory for bidders to demonstrate their previous experience in providing maintenance services for similar pre-owned scientific equipment, along with any relevant certifications.

Technical Requirements

The contractor must possess technical expertise in managing and servicing the specific equipment mentioned in this tender. This includes capabilities in troubleshooting, repair, and general maintenance practices as outlined in the service specifications. The equipment should meet the quality standards defined for scientific instruments, ensuring reliability and conformity with set benchmarks.

Financial Requirements

Bidders will need to present their financial proposals in compliance with the tender's stipulations. This includes delineating costs associated with the AMC, including any additional fees for supplementary services beyond periodic maintenance. An earnest money deposit (EMD) may be required to ensure that bidders are serious about their submissions.

Document Submission Details

All required documentation must be submitted electronically, including the technical and financial proposals. Bidders should be sure to provide any necessary certificates that demonstrate compliance with the tender's requirements. This includes compliance with local procurement rules and any specified documentation as directed in the tender guidelines.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Benefits for these enterprises include potential financial concessions and simplified processes aimed at enhancing their participation in governmental contracts. Bidder entities falling into these categories should ensure they highlight their status during the submission process.

Evaluation Process

Bids will undergo a structured evaluation process based on pre-defined criteria that will assess technical qualifications and financial proposals. The emphasis will be on selecting a contractor whose submission reflects a blend of quality, cost-effectiveness, and adherence to the outlined technical requirements. Only those offers that meet the established criteria will be shortlisted for further consideration.

Delivery Locations

Services will be rendered at designated locations as specified by the Ministry of Water Resources River Development and Ganga Rejuvenation. Detailed logistics concerning service delivery should be part of the contractor’s proposal.

Contact Information

For further inquiries regarding the tender, interested parties are encouraged to reach out to the relevant contacts from the Ministry of Water Resources River Development and Ganga Rejuvenation via official communication channels provided in the tender document.

This tender seeks to promote a sustainable approach to maintaining sophisticated scientific equipment crucial for water resources management. Interested bidders are urged to prepare comprehensive proposals that align with the objectives outlined above.