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NA Tender by Central Soil And Materials Research Station (csmrs) (GEM/2025/B/6167758)

Facility Management Service- Manpower based (Version 2) - Hospitality; Housekeeping; Highly-Skilled

Service
Qty:NaN
EMD: ₹2.0 Lakh
EST Bid: ₹78.0 Lakh
NA Tender by Central Soil And Materials Research Station (csmrs) (GEM/2025/B/6167758)

Tender Timeline

Tender Issue
April 24, 2025 at 5:19 PM

Tender Title: Facility Management Service - Manpower Based

Reference Number: GEM/2025/B/6167758

Issuing Authority

Ministry of Water Resources River Development and Ganga Rejuvenation

Scope of Work and Objectives

The Facility Management Service tender aims to procure comprehensive manpower services in various capacities including skilled, unskilled, and semi-skilled positions within the hospitality and housekeeping sectors. The objective is to ensure efficient and effective management of facilities, providing a clean and well-maintained environment to enhance operational efficiency and guest satisfaction.

The tender encompasses various subcategories, including:

  • Housekeeping Services (Skilled and Unskilled)
  • Cook Services (Skilled)
  • Cook Helper Services (Unskilled)

These services are crucial for maintaining high standards of cleanliness, hygiene, and hospitality services across the organization's facilities.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility criteria:

  • The bidder must be a registered legal entity.
  • Previous experience in providing similar services.
  • Compliance with local labor laws and regulations pertaining to employment and safety.
  • Valid certifications relevant to the services offered.

Technical Requirements

Bidders should ensure that their proposals address the following technical requirements:

  • Provision of qualified personnel trained in hospitality services.
  • Defined protocols for operational management and service delivery.
  • Compliance with quality standards applicable to facility management.

Financial Requirements

The financial requirements stipulate that bidders must:

  • Provide a detailed cost breakdown for the services offered.
  • Submit an Earnest Money Deposit (EMD) as a security for bid submission.

Document Submission Details

All documents including the technical proposal, financial proposal, and relevant certificates must be submitted through the designated platform before the final bid submission deadline. Ensure that documents are in accepted formats, typically PDF or Word.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and Startups by offering certain benefits. Specific provisions may include relaxed eligibility criteria, guidance in the bidding process, and potential incentives aimed at promoting local businesses.

Evaluation Process

The selection process will involve:

  • Preliminary screening of eligibility documents.
  • Technical evaluation based on the submitted proposals.
  • Financial evaluation to determine the best value for services while adhering to pricing frameworks.

Offers will be assessed on both technical and financial grounds with a focus on quality, compliance, and cost-effectiveness.

Delivery Locations

Services will be required across various facilities managed by the Ministry. Specific locations will be communicated to the selected service providers upon contract finalization.

Contact Information

Detailed contact information for queries related to the tender is available in the documentation. Please refer to the official tender document for specific assistance.


General Information

Item Category
Facility Management Service- Manpower based (Version 2) - Hospitality; Housekeeping; Highly-Skilled , Facility Management Service- Manpower based (Version 2) - Hospitality; Housekeeping; Unskilled , Facility Management Service- Manpower based (Version 2) - Hospitality; Cook; Skilled , Facility Management Service- Manpower based (Version 2) - Hospitality; Cook Helper; Unskilled
Department Name
State

Financial Information

Estimated Bid Value
₹78,01,167.00
EMD Amount
₹2,00,000.00
Minimum Turnover
₹40.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7770314.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered legal entity, demonstrating previous experience in facility management, and compliance with local labor laws. Bidders should possess valid certifications relevant to the services they offer. These criteria ensure that only qualified entities participate in delivering essential services effectively.

Bidders must provide several essential certificates including their business registration certification, tax compliance documents, and any relevant industry standards that authenticate their qualification to deliver the specified services. It’s vital to adhere to the submission requirements to avoid disqualification.

The registration process involves creating an account on the tendering platform, completing the profile with necessary documentation, and ensuring compliance with all specified criteria. Bidders should closely follow the submission guidelines outlined in the official tender document to ensure successful registration and participation.

Bidders must carefully review and integrate all stated technical specifications mentioned in the tender documents into their proposals. This includes providing trained personnel, adhering to quality control standards, and outlining clear operational management protocols to meet the required service level effectively.

Payment terms typically follow the completion and acceptance of services rendered, with potential milestones outlined for disbursement. The performance security requirement mandates submitting a specified percentage of the contract value as a guarantee to ensure the faithful execution of the contract. This measure protects the interests of the issuing authority while promoting adherence to quality and timeliness.

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