NA Tender by National Institute Of Hydrology (nih) Roorkee (GEM/2025/B/6108026)
Customized AMC/CMC for Pre-owned Products - AMC of Total Kjeldahl Nitrogen TKN System; KEL PLUS Tot

Tender Timeline
Tender Title: Customized AMC/CMC for Pre-owned Products - AMC of Total Kjeldahl Nitrogen TKN System; KEL PLUS
Reference Number: GEM/2025/B/6108026
Issuing Authority/Department: Ministry of Water Resources River Development and Ganga Rejuvenation
The scope of work encompasses a comprehensive Annual Maintenance Contract (AMC) for the Total Kjeldahl Nitrogen (TKN) System, specifically the KEL PLUS model. This project aims to ensure seamless operation and accuracy of the TKN System which is essential for efficient water resource management and environmental compliance. The maintenance services will include six-monthly check-ups and any necessary repairs to ensure equipment reliability and durability.
Objectives of this tender are to secure a qualified vendor capable of providing effective maintenance for the pre-owned TKN systems, facilitating optimal performance and compliance with environmental standards.
Eligibility Criteria
To qualify for participation, bidders must fulfill specific eligibility requirements which typically include being a registered business entity and demonstrating previous experience in providing maintenance services for similar laboratory equipment.
Technical Requirements
The technical requirements focus on providing a detailed maintenance service for the Total Kjeldahl Nitrogen TKN System Model KES 06L R, KEL VAC VA CLASSIC DX VA TS PV, and TITROLINE 5000. Vendors must ensure that all maintenance practices adhere to prevailing quality standards to maintain the operational integrity of the system.
Financial Requirements
Proposals should be financially competitive, and vendors must demonstrate their financial health through relevant documents.
Document Submission Details
All proposals must be submitted electronically, following the designated submission guidelines to ensure compliance. Each submission should include all necessary documentation as specified in the tender guidelines.
Special Provisions
This tender also aims to encourage participation from Micro, Small, and Medium Enterprises (MSEs) to boost local business involvement. Provisions may be available to support startups in accessing this tender.
Evaluation Process
The proposals will undergo a systematic evaluation process which includes assessment of technical capability and financial proposals. Details on how evaluations will be conducted and the key criteria will be shared via official channels.
Delivery Locations
Services will be required in multiple locations as determined by the Ministry as part of their operational needs for water management and development initiatives.
Contact Information
For queries related to the tender, interested parties are encouraged to reach out via the official contact channel provided in the tender documents.
In conclusion, this tender presents an exciting opportunity for vendors with the relevant expertise in maintaining high-quality laboratory equipment to partner with a key governmental body in a vital sector.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements ensure that only capable vendors are considered. This generally includes being a registered entity with relevant experience in providing maintenance services for similar pre-owned equipment. Bidders must demonstrate their expertise and compliance with local industry regulations.
To participate in the bidding for the AMC of the Total Kjeldahl Nitrogen TKN system, vendors typically need to provide several certificates including valid business registration, service tax certificate, and quality assurance certifications that demonstrate compliance with industry standards. It’s crucial to present these documents clearly during the submission.
The registration process for this tender involves completing the online submission form available on the designated procurement portal. Vendors must ensure that all required documents are uploaded in the accepted formats to facilitate easy review. It’s important to follow all outlined steps in the portal for successful registration.
The payment terms will be defined based on submitted proposals and will typically include provisions for milestone payments upon completion of specified maintenance checks and services. Vendors should ensure clarity on these terms within their proposals to avoid any misunderstandings post-contract.
Yes, the tender includes specific benefits for MSEs to encourage their participation. This framework is designed to foster growth in local enterprises and may include simplified compliance processes and eligibility for special provisions to promote their involvement in government contracts.
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