Tender Title: Annual Maintenance Service for Air Conditioners
Reference Number: 1bc889568
Issuing Authority/Department
The Annual Maintenance Service for Air Conditioners is issued by the Ministry of Water Resources, River Development and Ganga Rejuvenation.
Scope of Work and Objectives
The scope of this tender encompasses the comprehensive maintenance service for a total of 21 air conditioning units. The primary objective is to ensure optimal performance, reliability, and longevity of the air conditioning systems, enhancing the climate control within buildings operated by the ministry. This includes routine maintenance, emergency repair services, and replacement of defective components as necessary.
Eligibility Criteria
To qualify for this tender, bidders must be a registered entity with relevant expertise in HVAC systems and maintenance. The eligibility requirements include:
- Proven experience in handling similar projects.
- Sufficient human resource capabilities and technical know-how.
- Compliance with applicable regulations governing the maintenance of air conditioning units.
Technical Requirements
Bidders must provide evidence of meeting the following technical requirements:
- Necessary certifications in air conditioning and refrigeration.
- Technical staff must hold qualifications in HVAC systems.
- Bidder must follow best practices and manufacturers' guidelines for maintenance.
Financial Requirements
Bidders are required to demonstrate financial viability through:
- Providing financial statements for the past two years.
- Details about their pricing structure for the maintenance services proposed.
- Proof of no outstanding liabilities or defaults.
Document Submission Details
All submissions must be made electronically through the prescribed channels on the GEM portal. Bidders should ensure that all necessary documents, including eligibility proofs, technical proposals, and financial bids, are submitted before the final deadline.
Special Provisions
Although the tender does not explicitly mention benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, bidders are encouraged to outline any potential benefits they can offer in their proposals.
Evaluation Process
The evaluation of bids will comprise a dual approach. Initial technical evaluations will be performed, followed by financial evaluations of those bids that meet the minimum technical criteria. It is essential that bidders adhere to the requirements outlined in the tender to ensure a fair evaluation process.
Delivery Locations
The maintenance services are to be conducted at various locations as defined by the Ministry, primarily within the operational areas designated for the air conditioning units.
Contact Information
For additional information or queries regarding this tender, please refer to the official GEM portal, where contact details and support information can be found.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with proven experience in HVAC maintenance services. Bidders must demonstrate adequate technical resources and comply with governmental regulations pertaining to air conditioning systems. Adequate documentation confirming the above must be provided at the time of submission.
Bidders must submit a range of essential certificates, including those in HVAC systems and refrigeration, detailing the qualifications of their technical personnel. Additionally, bidders must demonstrate compliance with industry standards governing air conditioning maintenance, ensuring that all staff have proper certifications.
To register for participation, bidders must create an account on the GEM portal. This includes filling in necessary details and uploading required documents for verification. Ensure to refer to the guidelines on the GEM portal for the step-by-step process to facilitate smooth registration.
Accepted document formats for submission include PDF and Word files for all documents required under this tender. Bidders are advised to ensure that all documents are well-organized and naming conventions adhere to the specifications provided during registration.
Payment terms will be determined upon contract award, typically favoring milestone payments upon successful completion of stages as defined within the contract. A performance security may be necessary to guarantee compliance with contractual obligations, usually set at a percentage of the contract value to safeguard the interests of the Ministry.
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