NA Tender by National Institute Of Hydrology (nih) Roorkee (GEM/2025/B/6045030)
Catering service (Duration Based) - Non veg; Lunch; Special High Tea

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Tender Title: Catering Service (Duration Based) - Non Veg; Lunch; Special High Tea
Tender Reference Number: GEM/2025/B/6045030
Issuing Authority/Department: Ministry of Water Resources, River Development and Ganga Rejuvenation
The Catering Service tender focuses on providing high-quality catering services, specifically for non-vegetarian lunch and special high tea events. The purpose of this tender is to procure a reliable catering vendor to meet the dietary and catering needs of official gatherings organized by the Ministry of Water Resources, River Development, and Ganga Rejuvenation.
Scope of Work and Objectives
The primary objective of this tender is to engage a vendor who can deliver catering services in a timely manner, while maintaining high standards of quality and hygiene. The vendor will be responsible for supplying and serving meals, providing necessary utensils, and ensuring timely service during events. Services must accommodate diverse dietary preferences, with an emphasis on non-vegetarian selections, while also ensuring that the food quality meets the standards set in the tender documentation.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities with experience in catering services. Bidders should demonstrate competency in managing large-scale catering events and possess the necessary infrastructure and staff. It is imperative that the service provider has a history of successful executions of similar contracts with government or large corporate entities.
Technical Requirements
Bidders are required to meet various technical specifications, ensuring that all food items provided are prepared in a hygienic environment. The vendor will need to comply with specific food safety regulations and may be required to provide documentation related to food handling and hygiene practices.
Financial Requirements
Prospective bidders must submit accurate financial documents, showcasing the viability of their operations. This may also include proof of previous contracts, income statements, and other necessary financial certifications outlining past catering service offerings.
Document Submission Details
Interested bidders should submit their documents electronically and ensure they comply with the guidelines outlined in the tender documentation. Required documents include technical proposals, pricing proposals, and any other necessary certifications as specified in the tender guidelines.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and startups may have specific benefits under this tender. Special provisions may include relaxed financial criteria to encourage participation from smaller service providers. This aligns with governmental policies aimed at fostering growth for emerging businesses.
Evaluation Process
Bids will be evaluated based on a combination of technical and financial assessments. The most competitive proposals that meet the eligibility, technical, and financial requirements will be considered for contract award. Evaluation committees will review the proposals thoroughly, ensuring that all submissions are compared fairly based on predefined criteria.
Delivery Locations
Services are expected to be delivered at various official venues as specified by the Ministry of Water Resources, River Development, and Ganga Rejuvenation. The vendor must be prepared for logistical arrangements associated with the delivery and servicing of meals.
Contact Information
For further inquiries, bidders may contact the Ministry of Water Resources, River Development, and Ganga Rejuvenation. Specific contact details have not been made available in the tender documentation; hence, prospective bidders should refer to official ministry channels for communication.
Bidders interested in this tender are encouraged to review the full documentation available through the Gem Portal and prepare their proposals accordingly. Ensure compliance with all outlined requirements to facilitate a successful bid submission.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having previous experience in catering services, and demonstrating the capability to manage large-scale events. Bidders are expected to show evidence of compliance with food safety regulations and any prior governmental or corporate catering contracts to validate their qualifications.
Bidders need to adhere to various technical specifications that ensure food safety and hygiene. This includes providing evidence of proper food handling practices, maintaining sanitary food preparation environments, and adhering to health standards set by relevant authorities. The tender documentation outlines all required standards that must be met throughout the duration of the service.
The performance security requirements typically involve the submission of a financial guarantee that might range from a fixed percentage of the total contract value to a specific monetary amount. This ensures that the vendor upholds their commitments and meets the service standards outlined in the tender. The exact requirements will be detailed in the tender documents.
Bidders must submit their proposals electronically through the designated platform as outlined in the tender guidelines. Accepted document formats typically include PDF for technical and financial documents, ensuring all submissions are clearly readable and contain the necessary information requested in the tender.
This tender has provisions aimed at benefiting Micro, Small, and Medium Enterprises (MSEs). These may include relaxed criteria regarding financial documentation, priority in evaluation, and potential for government-backed support initiatives that encourage local entrepreneurship, aligning with broader policies such as the ‘Make in India’ initiative.
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