National Highways Authority of India Tender by Central Autonomous (GEM/2025/B/6133357)
Custom Bid for Services - Hiring of Agency for providing Facility Services for NHAI Regional Office
Tender Timeline
Tender Title: Hiring of Agency for Providing Facility Services for NHAI Regional Office
Tender Reference Number: GEM/2025/B/6133357
Issuing Authority/Department: National Highways Authority of India, Ministry of Road Transport and Highways
The National Highways Authority of India (NHAI) invites bids under the tender reference number GEM/2025/B/6133357 for the hiring of an agency to provide comprehensive facility services for its Regional Office located in Vijayawada, Andhra Pradesh, as well as its associated Project Implementation Units. This project is essential to ensure operational efficiency and comfortable working conditions within the office premises.
Scope of Work and Objectives
The primary objective of this tender is to identify a qualified agency that can deliver exceptional facility services, which may encompass:
- Regular maintenance and cleaning services for office spaces and common areas.
- Management of office utilities, including but not limited to, electricity, water, and waste disposal.
- Coordination and supervision of office infrastructure and equipment maintenance.
- Implementation of safety and security protocols within the office premises.
The selected agency will be expected to maintain high standards of cleanliness and operational functionality to promote a productive workforce.
Eligibility Criteria
Organizations wishing to submit a bid must meet certain eligibility criteria, which include:
- Registration as a legal entity within India.
- Proven experience in managing facility services, particularly for governmental or large institutional clients.
- Possession of necessary licenses and certifications as per government regulations.
Technical Requirements
Bidders must demonstrate their ability to fulfill technical requirements, which include:
- Maintaining quality standards compliant with industry regulations.
- Providing a detailed plan outlining the implementation of facility services.
- Availability of trained and skilled personnel to perform the requisite services.
Financial Requirements
Bidders must provide proof of financial stability. Required documentation includes:
- Recent financial statements demonstrating revenue generation and profitability.
- Details of previous contracts, showcasing capability in handling similar projects.
Document Submission Details
All proposals and relevant documentation must be submitted electronically via the designated e-tendering portal. Specific instructions regarding the submission process will be provided within the tender documentation.
Special Provisions
This tender may offer additional benefits to Micro, Small, and Medium Enterprises (MSEs) and Startups. These provisions aim to foster participation from smaller entities and encourage innovation in service delivery while adhering to compliance with 'Make in India' policies.
Evaluation Process
Bids will be evaluated comprehensively based on technical qualifications, financial proposals, and compliance with tender requirements. The evaluation criteria emphasize the bidder's capacity to deliver high-quality services and establish a strong working relationship with NHAI.
Delivery Locations
The facility services will primarily be rendered at the NHAI Regional Office in Vijayawada, along with the associated Project Implementation Units in Andhra Pradesh.
Contact Information
Under normal conditions, specific contact details for inquiries will be made available through the official procurement portal. Potential bidders are encouraged to frequently check the portal for updates regarding the tender process.
In conclusion, the NHAI is committed to ensuring that this tender process results in the selection of a capable agency that can enhance operational effectiveness and overall satisfaction of the Regional Office stakeholders.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
14 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having prior experience in the facility services sector, and holding necessary licenses and certifications relevant to either governmental or large institutional contracts. A proven track record of successful management of similar projects will significantly enhance your bid’s viability.
Bidders are required to present essential certificates that affirm compliance with relevant regulations and to demonstrate a valid registration as a service provider in facility management. Licensing should be in line with state and central government norms to ensure full compliance with safety and operational standards.
Interested participants should register on the official e-tendering portal specified in the tender documentation. After completing the basic registration, bidders must submit their detailed proposals, including all required documentation, to ensure compliance with technical and financial requirements.
Participants must submit a performance security as part of their bid. The specified amount will be a percentage of the total bid value and will serve as assurance fulfillment of the contractual obligations. The exact percentage and conditions will be outlined in the tender documents.
MSEs may benefit from special provisions under this tender that promote equal opportunity and foster growth within the sector. Various relaxations on certain eligibility criteria may apply, alongside possible financial incentives, in alignment with the government’s ‘Make in India’ initiative and local content policies.
These comprehensive details aim to facilitate one and all looking to participate in the tender process effectively.
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