Navsari City Bus Service Tender: 10-Year PPP Operation & Maintenance Opportunity

This government tender invites qualified operators to bid for the operation and maintenance of 20 City Bus Services in Navsari City, Gujarat. The project spans 10 years under the Chief Minister Urban Bus Service Scheme, offering a significant opportunity for transport service providers. The tender aims to enhance urban mobility, improve public transportation infrastructure, and promote sustainable city transit solutions. The project is managed by the Navsari Municipal Corporation, with a focus on efficient service delivery and operational excellence.

Key details include:
| Tender Title | Operation & Maintenance of 20 City Bus Routes in Navsari |
| Duration | 10 Years |
| Location | Navsari, Gujarat |
| Sector | Urban Transport |
| Estimated Value | Competitive bidding process |
| Submission Deadline | June 27, 2025, 6:00 PM |

Eligible bidders must meet specific criteria, including submission of tender fee, EMD, and relevant documentation. The tender process involves multiple stages, including preliminary and commercial evaluations, with clear timelines and submission requirements. This opportunity is ideal for transport operators, fleet management companies, and urban mobility providers seeking long-term government contracts in Gujarat.

The selected operator will be responsible for:

• Operation of 20 City Bus Routes across Navsari city, ensuring timely and reliable service.
• Maintenance of Bus Fleet to meet safety and emission standards.
• Management of Bus Stations and Terminals for passenger convenience.
• Implementation of Safety Protocols and customer service standards.
• Reporting and Compliance with government regulations.

The process involves:

1. Submission of bid documents including technical and financial proposals.
2. Evaluation of bids based on eligibility, experience, and financial capacity.
3. Contract award to the successful bidder.
4. Operational commencement as per project timelines.

Bidder must ensure adherence to all technical specifications and legal requirements outlined in the tender documents, available for download here.

Bidders must fulfill the following eligibility criteria:

• ✓ Must have valid digital certificates for electronic bidding as per IT Act-2000.
• ✓ Must submit the Scan Copy of Tender Fee (INR 1770) and EMD of INR 200,000.
• ✓ Must provide all required documents as specified in the tender, including company registration, experience certificates, and financial statements.
• ✓ The bidder should have prior experience in urban transportation or related services.

Qualification Parameter	Minimum Requirement
Financial Turnover	Not less than INR 50 lakh in last 3 years
Experience	Minimum 3 years in transport services
Certification	Valid digital signature and necessary permits

Bidders must submit all documents in the prescribed format and ensure compliance with the eligibility criteria to qualify for the bidding process.

The technical specifications include:

Parameter	Requirement
Fleet Type	Standard city buses complying with emission norms
Capacity	Minimum 40 seats per bus
Maintenance Standards	Regular servicing as per manufacturer guidelines
Safety Features	Emergency exits, CCTV, GPS tracking
Service Hours	As per city transit schedule

The process involves: - Conducting routine inspections. - Ensuring fleet availability and reliability. - Upgrading buses to meet environmental standards. - Implementing GPS and CCTV for passenger safety.

All technical requirements must align with Gujarat state transportation norms and standards, ensuring high-quality service delivery.

The project budget is based on competitive bidding, with the minimum estimated value not specified explicitly but expected to be in the range of INR 2 crore to INR 5 crore over 10 years. The financial proposal should include:

Cost Component	Details
Bid Processing Fee	INR 1770 (non-refundable)
EMD	INR 200,000
Service Fee	As per financial quote submitted
Payment Terms	Quarterly payments based on service milestones

Bidders must provide a detailed financial quote, including operational costs, maintenance expenses, and profit margins. Payment schedules will be aligned with project milestones and service level agreements. All financial proposals should be submitted securely through the designated e-procurement portal.

The bidding process comprises the following steps:

1. Download tender documents from the official portal before the deadline.
2. Prepare and submit the technical and financial bids electronically via the nProcure platform.
3. Pay the tender fee and EMD as specified.
4. Bid evaluation will be conducted on 03-07-2025 for preliminary and commercial stages.
5. Shortlisted bidders will be notified for further negotiations.
6. Final award will be announced post-evaluation.

Important: Bidders must ensure submission of all required documents before the deadline, June 27, 2025, 6:00 PM. Late submissions will be rejected. For assistance, bidders can contact the support team at nProcure support services.

Bids will be evaluated based on:

Criteria	Weightage
Technical competence & experience	40%
Financial proposal	30%
Compliance with technical specifications	20%
Past performance & references	10%

**Minimum qualifying marks** in each category must be met to proceed to the next stage. The highest-scoring bid will be recommended for award. Factors such as operational capacity, fleet quality, and compliance with safety standards will be critically assessed during evaluation.

Date	Event	Details
07-06-2025	Bid Submission Start	Bidders can begin submitting bids online
27-06-2025	Bid Submission End	Last date for bid submission at 6:00 PM
03-07-2025	Preliminary Evaluation	Evaluation of technical bids at 11:00 AM
03-07-2025	Commercial Evaluation	Financial bid review at 11:30 AM
10-07-2025	Contract Award	Expected date for announcement

**Note:** All deadlines are strict. Bidders should ensure timely submission to avoid disqualification.

For queries and assistance, contact:

| Department | Navsari Municipal Corporation |
| Contact Person | Deputy Municipal Commissioner |
| Email | municipalcorporation.nav@gmail.com |
| Address | Maha Nagar sevasadan, Dudhiya Talav, Navsari, Gujarat |
| Phone | +91-79-40007517, 40007514, 40007515 |
| Support Email | nprocure@ncode.in |

Bidders are encouraged to seek clarifications well before the deadline to ensure compliance and smooth participation.

All interested bidders are advised to download the complete tender document from the official portal before the deadline. The tender process is fully electronic, requiring valid digital signatures. A free vendor training session will be organized every Saturday at (n)code solutions, Ahmedabad, to assist bidders in understanding the e-procurement process. Ensure all documents are correctly uploaded and adhere to the specified formats. For further assistance, contact the support team at the provided contact details. Participation in this tender offers a strategic opportunity to operate urban bus services under government schemes, contributing to sustainable urban mobility in Gujarat.