The GEM/2025/B/6095056 tender is issued by the NLC India Limited, under the Ministry of Coal. This solicitation invites bids for the Semi-Comprehensive Total Maintenance Contract (TMC) for LHS lifts from 2025 to 2028. This contract aims to ensure that the lifts are maintained efficiently and effectively, enabling uninterrupted service and enhanced safety for users.

Scope of Work and Objectives

The primary objective of this tender is to engage a qualified contractor for the semi-comprehensive maintenance of LHS lifts. The contractor must guarantee reliable functionality, which includes routine maintenance, emergency repairs, and necessary inspections of the lifts. The expected services will involve:

• Regular maintenance checks and adjustments
• Preventative maintenance tasks as per manufacturer specifications
• Repair services for any malfunctioning components
• Ensure compliance with safety standards

Eligibility Criteria

To be eligible to participate in this tender, bidders must meet the following criteria:

• Must be a registered entity with appropriate licenses to conduct maintenance and service operations.
• Experience in the maintenance of elevator systems, supplemented by customer references.
• Financial capability to execute the contract with necessary documentation and proof.

Technical Requirements

The bidder must possess detailed knowledge and experience regarding the maintenance of LHS lift systems. The technical requirements include:

• Certified maintenance technicians with relevant qualifications.
• Availability of genuine spare parts and materials.
• Compliance with established safety and quality standards.

Financial Requirements

Bid submissions must include financial statements showing the robustness of the bidder's financial health. This includes:

• Proof of solvency
• Certificates of good standing and compliance with tax obligations
• Any other fiscal proofs that comply with the eligibility criteria.

Document Submission Details

All interested bidders are required to prepare and submit their tender documents electronically via the designated GEM portal. Key documents should include technical and financial proposals, eligibility documentation, and compliance certifications. Submissions must be clear, complete, and adhere to the format specified in the tender guidelines.

Special Provisions

NLC India Limited offers special provisions aimed at encouraging participation from Micro, Small and Medium Enterprises (MSEs) and startups. These include:

• Relaxed eligibility criteria for MSEs to ensure access to government contracts.
• Affirmative procurement policies aligning with the ‘Make in India’ initiative to support local businesses.

Evaluation Process

Bids will undergo a comprehensive evaluation process, focusing on both technical and financial aspects. Key evaluation factors will involve:

• Compliance with the scope of work and documented experience
• Price competitiveness in relation to proposed maintenance solutions
• Overall qualifications and capacity to deliver services effectively.

Delivery Locations

The services stipulated in this tender will be executed at specified sites under the jurisdiction of NLC India Limited. Bidders must confirm their operational capacity to support maintenance services in these designated areas.

Contact Information

For more detailed inquiries, bidders can refer to the GEM portal. Direct contact details are not published in the tender document.