NLC India Limited Tender by Nlc India Limited (GEM/2025/B/6144927)
Custom Bid for Services - Attending maintenance, breakdown and other connected works in the SME/MM/

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Tender Title and Reference Number
Custom Bid for Services - Attending Maintenance, Breakdown and Other Connected Works (Tender ID: GEM/2025/B/6144927)
Issuing Authority/Department
This tender is issued by NLC India Limited, under the aegis of the Ministry of Coal.
Scope of Work and Objectives
The primary objective of this tender is to engage qualified contractors for attending to maintenance, breakdown, and other connected services in the Small and Medium Enterprises (SME) as well as Mini/Micro Enterprises (MME). The scope encapsulates various operational tasks including:
- Preventative maintenance activities
- Quick response and rectification of breakdowns
- Major repairs in the Bucket Wheel Excavator (BWE) 1029
- Provision of services covering a timeline extending through 2025-2027
The skilled bidders will be responsible for ensuring the continuous operation of the machinery involved, thereby aiding in optimal productivity.
Eligibility Criteria
Bidders interested in participating in this tender must meet specific eligibility requirements, including but not limited to:
- Registration as a legal entity in India.
- Relevant experience in maintenance and breakdown services, particularly within the mining or related sectors.
- Necessary certifications and licenses to operate in the specified areas.
- Strong financial standing to undertake the contract obligations.
Technical Requirements
Proposals submitted must demonstrate compliance with the following technical specifications:
- Familiarity with operational protocols and safety standards related to mining equipment.
- Evidence of past performance in similar contracts.
- Availability of skilled manpower trained in machinery maintenance and repair.
- Adequate infrastructure to provide timely services.
Financial Requirements
Bidders must submit financial documents that provide a clear picture of their financial capacity to undertake the services outlined in this contract. This may include:
- Financial statements from the last three fiscal years.
- Bank guarantees or any other means of financial surety as determined by the issuing authority.
Document Submission Details
Bidders are required to submit their proposals in a single packet, encompassing all necessary documentation, by the specified deadline. Each proposal should include:
- Technical Bid: Detailing the approach and methodology for execution.
- Financial Bid: Comprehensive pricing schedule.
- Certificates and Licenses: Necessary statutory documents supporting eligibility.
Special Provisions
This tender also encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Specific benefits, including possible financial relaxations and considerations, will be provided to promote inclusivity.
Evaluation Process
Proposals will undergo a rigorous evaluation process based on:
- Technical Compliance: Adherence to project specifications and safety regulations.
- Financial Offer: Competitiveness and realism of cost proposals.
- Experience and Reliability: Track record of previous works.
Selected bidders may be required to present their proposals to the evaluation committee for a more in-depth review.
Delivery Locations
Services will be required primarily at NLC India Limited’s operational sites, including the specified locations throughout the relevant project period.
Contact Information
For any queries concerning this tender, bidders may refer to the official website or contact hardcopy letters to the NLC India Limited administrative office.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
9 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing relevant experience in maintenance and breakdown services, and holding the necessary certifications as per Indian law. Bidders must also demonstrate financial stability through documentation from past projects, as these will assess their capability to handle the contract obligations effectively.
Bidders need to ensure that their proposals meet specific technical specifications related to mining equipment maintenance. This includes demonstrating familiarity with safety protocols, evidence of previous similar contracts, and having trained personnel available for the required services. Compliance with safety standards is paramount to ensure operational efficiency and worker safety.
As part of the financial requirements, an Earnest Money Deposit (EMD) is often mandatory to validate the seriousness of bidders. The specifics regarding EMD amounts and submission guidelines will be provided in the tender documents and should be adhered to closely to avoid disqualification during the evaluation process.
Proposals should be submitted through the prescribed online platform or by following the guidelines provided for submission in hard copy form. All documents must be completed in the accepted formats specified in the tender instructions, ensuring that all required supporting documentation is included for both the technical and financial bids.
Yes, the tender specifically encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Benefits may include relaxed eligibility criteria, preferential pricing evaluations, and assistance with compliance to support their involvement in securing Government contracts that align with national policies.
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