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Tender Title: Annual Maintenance Contract for Maintenance of Playgrounds and Kaziranga Guest House
Tender Reference Number: GEM/2025/B/6153575
Issuing Authority/Department: Numaligarh Refinery Limited, under the Ministry of Petroleum and Natural Gas.
This tender invites qualified service providers to submit proposals for an Annual Maintenance Contract aimed at ensuring the upkeep and maintenance of various playgrounds and the Kaziranga Guest House located within the NRL Township. This initiative is critical to enhancing the recreational facilities and providing a conducive living environment for guests and visitors.
Scope of Work and Objectives
The primary objective is to provide comprehensive maintenance services, which include regular inspections, preventative maintenance, and prompt repairs to playground facilities and the Kaziranga Guest House. Proposals should outline the approach for maintaining the integrity and cleanliness of the playgrounds, ensuring safety standards are met, and addressing any repairs in a timely manner to promote the well-being of users.
Eligibility Criteria
Bidders must meet the following criteria:
- Be a legally registered entity in India.
- Have relevant experience in facility maintenance services.
- Possess the necessary technical and managerial capabilities.
Technical Requirements
Proposals must include specific technical specifications detailing the maintenance protocols to be employed for the playgrounds and guest house. This encompasses the description of tools, techniques, and expertise to be utilized to ensure optimal service delivery.
Financial Requirements
Bidders are expected to provide a detailed financial plan, including all costs associated with the maintenance services to be rendered. This should cover labor, materials, and any additional expenses, ensuring transparency and feasibility of the provided service.
Document Submission Details
Bids should be submitted electronically via the designated GEM portal. All required documentation, including qualifications, technical proposals, and financial submissions, must be attached in the appropriate formats specified in the tender guidelines.
Special Provisions
Special benefits may be extended to Micro, Small, and Medium Enterprises (MSEs) under this tender, supporting their participation. Additionally, provisions for startups will be considered to foster innovation and inclusivity in service provisions.
Evaluation Process
The evaluation process will consist of a thorough review of submitted proposals based on established criteria. This includes the technical capability of bidders, financial feasibility, and compliance with the qualifying requirements. Successful bidders will be notified post-evaluation.
Delivery Locations
The services must be rendered at multiple designated locations within the NRL Township, as specified in the contract terms.
Contact Information
For any inquiries regarding this tender, please refer to the official contact channels listed in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having relevant experience in maintenance services, and demonstrating technical expertise to perform the required tasks. Bidders should also comply with any local regulatory requirements as part of their submission.
All participating bidders must provide proof of registration with relevant authorities and necessary operational licenses. Certificates demonstrating past experience in similar projects, along with compliance certificates related to quality standards, should also be included in the submission packet.
Bids must be submitted through the GEM portal. Bidders are required to ensure all documentation is uploaded in the specified formats. Late submissions or incorrect formats may lead to disqualification, so it is crucial to adhere strictly to the submission guidelines outlined in the tender.
Technical specifications should detail all aspects of maintenance services to be provided, including methodologies for ensuring safety in playgrounds and guest facilities. Bidders must elaborate on the equipment, manpower skills, and safety measures to be used in their operations.
Yes, MSEs are eligible for special provisions under this tender. This includes assistance in the bidding process and potentially favorable evaluation criteria to enhance their participation in government contracts, encouraging competitive pricing and innovative solutions.
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