OIL INDIA Limited Tender by Oil India Limited (GEM/2025/B/6131334)
Custom Bid for Services - Hiring Services for Comprehensive Annual Maintenance Contract for Poly St

Tender Timeline
Tender Title: Comprehensive Annual Maintenance Contract for Poly Studio VC Bar
Tender Reference Number: GEM/2025/B/6131334
Issuing Authority: OIL INDIA Limited under the Ministry of Petroleum and Natural Gas
The purpose of this tender is to solicit bids from qualified contractors for the Comprehensive Annual Maintenance Contract (CAMC) for the Poly Studio VC Bar (Model: P009) located at the Kolkata Main Office of OIL INDIA Limited. This initiative aims to ensure continued operational efficiency and reliability of media conferencing services integral to OIL INDIA’s operations.
Scope of Work and Objectives
The scope of work includes extensive maintenance, troubleshooting, and repair services and the provision of all necessary parts and equipment to maintain the Poly Studio VC Bar. The primary objectives are to:
- Ensure seamless functionality of video conferencing equipment.
- Minimize downtime through timely intervention and repairs.
- Maintain high-quality standards in service and equipment performance.
Eligibility Criteria
Bidders must meet the following eligibility criteria to participate in this tender:
- Must be a registered entity under applicable laws and regulations.
- Experience in providing service contracts for audio-visual or communication equipment.
- Financial stability to support the requirements of the contract.
Technical Requirements
Bidders must demonstrate compliance with the following technical requirements:
- Provide qualifications of personnel with a minimum of 3 years of experience in servicing similar equipment.
- Availability of necessary tools and equipment for effective maintenance.
- Capability to provide technical support on-site.
Financial Requirements
Interested bidders must adhere to the following financial requirements:
- Submission of recent financial statements demonstrating operational capacity.
- Bid submission should include a breakdown of costs associated with maintenance, including any recurring charges.
Document Submission Details
All required documents must be submitted electronically through the prescribed tender submission portal. Ensure that all documents are clearly labeled and organized to facilitate the evaluation process.
Special Provisions
This tender may include special provisions for Micro, Small, and Medium Enterprises (MSMEs), encouraging participation in line with government initiatives.
Evaluation Process
The evaluation process will be based on the completeness of bids, compliance with eligibility criteria, and a thorough assessment of technical and financial proposals. Preference may be given to bidders who demonstrate the capacity to provide ongoing support and maintenance solutions tailored to the company's needs.
Delivery Locations
Services will be required at OIL INDIA's Kolkata Main Office.
Contact Information
For any inquiries regarding the tender, please refer to the official contact details provided on the tender portal. Ensure all questions are addressed before the submission deadline to clarify any doubts.
Overall, this tender presents a robust opportunity for experienced service providers in the maintenance domain. Ensure your proposals reflect a deep understanding of the technical and operational demands expected by OIL INDIA Limited.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
13 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity as per the jurisdictional regulations, possessing experience in providing maintenance services for similar audio-visual equipment, and demonstrating financial stability to fulfill contract obligations. Bidders are also encouraged to showcase previous successful contracts to bolster their submissions.
Bidders must adhere to specific technical specifications, including a strong qualification record of personnel with at least 3 years of direct experience servicing audiovisual technology. In addition, bidders must illustrate their capacity to provide necessary tools and immediate technical support on-site as per the requirements detailed in the tender documents.
The Earnest Money Deposit (EMD) is a critical requirement aimed at ensuring the seriousness of bids. Bidders must submit the required EMD alongside their proposals, which will be refunded post-evaluation if the bid is not successful. It is essential to ensure that the EMD complies with the specified guidelines outlined in the tender documentation.
All bids must be submitted electronically through the official tender submission platform. It is imperative that bidders prepare their proposals in the accepted document formats, tagging all required documents accurately to align with the evaluation expectations set forth in the tender guidelines.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) included in the tender framework. These provisions are designed to encourage their participation by providing easier access to procurement opportunities, and potentially offering cost advantages in the evaluation process where applicable, thus promoting local entrepreneurship and compliance with ‘Make in India’ initiatives.
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