Tender Title: Group Mediclaim Insurance Service for Permanent Employees
Tender Reference Number: GEM/2025/B/6162034
Issuing Authority: Petronet MHB Limited
Department: Ministry of Petroleum and Natural Gas
Scope of Work and Objectives
The tender aims to secure comprehensive Group Mediclaim Insurance Services for the permanent employees of Petronet MHB Limited. The primary goal is to provide robust health insurance coverage that caters to the medical needs of the employees and their dependents. The insurance policy will facilitate access to quality healthcare services, ensuring financial protection in medical emergencies. This service should also include Group Personal Accident Insurance to enhance the safety net for all personnel involved.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility criteria, which include:
- Being a legally registered insurance company.
- Holding necessary licenses to operate in the insurance sector in accordance with regulations set by relevant authorities.
- Demonstrating a proven track record in providing mediclaim and personal accident insurance services.
- Possessing a minimum net worth as specified in the tender document.
Technical Requirements
Bidders must submit a detailed proposal adhering to the outlined technical requirements. This includes:
- Comprehensive details about the coverage options, including limits and exclusions.
- An outline of claims processing timelines and procedures.
- Information on network hospitals and healthcare facilities associated with the policy.
- Details regarding the customer service framework for policyholders.
Financial Requirements
The financial aspect of the proposal should outline:
- Competitive pricing structure for the mediclaim and personal accident insurance services.
- Details on premium calculations based on the number of employees covered.
- Any additional charges or fees applicable during the policy period.
Document Submission Details
Interested parties are required to submit their proposals in a sealed format as per the document submission details specified in the tender. The proposals should include:
- Bid documents
- Company registration certificates
- Necessary financial statements
- Any other supporting documents as requested.
Special Provisions
This tender also encourages participation from Micro, Small, and Medium Enterprises (MSE) and startups. They may be eligible for certain benefits that facilitate broader participation and inclusion in the tendering process.
Evaluation Process
Proposals will undergo a comprehensive evaluation process, wherein aspects such as technical capabilities, pricing, and compliance with eligibility criteria will be assessed. The evaluation committee will rank the bids based on a defined scoring system, ensuring transparency and fairness.
Delivery Locations
The services will be provided nationwide, covering all locations where Petronet MHB Limited employees are based.
Contact Information
For further inquiries related to the tender, potential bidders are encouraged to contact the procurement department of Petronet MHB Limited through the official channels provided in the tender documentation.
This tender seeks to foster a culture of health and safety among employees through a well-structured insurance framework. Participation in this tender not only aligns with the values of Petronet MHB Limited but also contributes to the overall wellbeing of its workforce.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for this tender include being a legally registered insurance provider, holding appropriate licenses for the insurance business, demonstrating experience in mediclaim and personal accident insurance, and meeting the specified net worth criteria. Ensuring compliance with these requirements is crucial for potential bidders to qualify and submit a valid proposal.
Participants must submit essential certificates alongside their bid documents, including company registration certificates, insurance licenses, and proof of financial stability. Additional certifications may be required depending on the specific services offered, such as ISO certifications or industry-specific accreditations to demonstrate compliance with quality standards.
The registration process involves interested bidders completing a formal registration by submitting the necessary documents outlined in the tender. This typically includes completing the bidder’s information form, providing financial statements, and submitting relevant certifications to verify their eligibility for the tender. Following the submission, the tender authority will review these documents for validation.
The payment terms specified in the tender include stipulations on how premiums will be invoiced and settled upon service delivery. Bidders should present a clear payment schedule within their proposals, detailing how financial transactions will occur, including any potential milestones based on policy activation or claim processing.
Yes, the tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions are designed to foster inclusivity, allowing qualified small entities to compete in the tendering process. Moreover, MSEs may benefit from relaxed eligibility criteria or additional support, ensuring equal opportunities in securing this significant insurance contract.
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