Tender Title: Customized AMC/CMC for Pre-owned Products - AMC services for PFC Datacenter Infrastructure Servers
Tender Reference Number: GEM/2025/B/6040297
Issuing Authority: POWER FINANCE Corporation Limited
Department: Ministry of Power

Overview

The tender for Customized AMC/CMC for Pre-owned Products focuses on providing Annual Maintenance Contracts (AMC) for the PFC Datacenter Infrastructure Servers. The objective of this tender is to ensure the operational efficiency and reliability of the pre-owned products under maintenance. Participating bidders will be responsible for executing services that align with the quality and efficiency standards set forth by the POWER FINANCE Corporation Limited.

Scope of Work

The selected contractor will be tasked with:

• Offering maintenance and support services for the PFC Datacenter infrastructure servers and equipment.
• Conducting regular inspections, performance tests, and updates to ensure optimal functionality.
• Responding to and resolving any service interruptions or failures within defined timelines.

Objectives

The primary objectives of this tender include:

• Establishing a reliable maintenance framework for pre-owned Datacenter products.
• Enhancing the operational lifespan of the equipment while minimizing downtimes and costs associated with repairs and servicing.

Eligibility Criteria

Bidders must meet specific eligibility criteria to participate in this tender, which includes:

• Being a legally registered entity.
• Demonstrating experience in providing AMC services for similar Datacenter infrastructure products.
• Meeting all compliance requirements established by the Ministry of Power.

Technical Requirements

Bidders should ensure that their proposals include:

• Detailed technical specifications outlining the maintenance processes.
• Evidence of capability to adhere to relevant quality standards and compliance guidelines applicable in the industry.

Financial Requirements

Proposals must include a comprehensive financial breakdown, including:

• Cost estimates for service charges.
• Any applicable taxes and additional fees associated with the services outlined in the contract.

Document Submission Details

Bidders are required to submit their proposals via the designated electronic procurement system. All documentation must be provided in the acceptable formats and must include:

• Company registration details.
• Technical and financial bids.

Special Provisions

This tender includes provisions for Micro, Small, and Medium Enterprises (MSEs) and startups, encouraging participation from these sectors. Benefits include:

• Preferential consideration during the evaluation of proposals.
• Enhanced opportunities for gaining work in the public sector.

Evaluation Process

The evaluation of the submitted bids will be conducted based on:

• Compliance with eligibility and technical requirements.
• Financial viability and cost-effectiveness of the proposal.
• Quality of services offered.

Delivery Locations

Services will be delivered at the locations specified by the POWER FINANCE Corporation Limited. Bidders should be prepared to handle multiple service sites as directed in the contract.

Contact Information

For clarification or further information, interested bidders may contact the issuer directly through the appropriate channels provided in the procurement system.

Participants are encouraged to prepare their bids with thorough attention to the outlined requirements, ensuring all submissions are clear, detailed, and compliant with the outlined criteria.