POWER GRID Corporation OF INDIA Limited Tender by Power Grid Corporation Of India Limited (GEM/2025/B/6093126)
Custom Bid for Services - Annual Maintenance Contract (AMC) of Daikin make VRV HVAC system installe

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Tender Title: Annual Maintenance Contract (AMC) for Daikin VRV HVAC System
Reference Number: GEM/2025/B/6093126
Issuing Authority
This tender is issued by the POWER GRID Corporation of India Limited, under the Ministry of Power.
Scope of Work and Objectives
The main objective of this tender is to secure a reputable service provider for the Annual Maintenance Contract (AMC) of the Daikin make VRV HVAC system installed at the POWERGRID, NR-III, RHQ Office Building in Lucknow. The scope of work includes conducting regular maintenance, diagnosing faults, and ensuring optimal performance of the HVAC systems to enhance energy efficiency and reliability over a period of one (1) year.
Eligibility Criteria
To qualify for this tender, bidders must comply with the following eligibility criteria:
- Be a registered entity with a valid business license.
- Demonstrate previous experience in handling Annual Maintenance Contracts for HVAC systems, specifically for VRV systems.
- Hold necessary certificates and warranties relevant to HVAC maintenance services.
Technical Requirements
Bidders must demonstrate their capability to manage technical requirements including:
- Understanding of Daikin VRV HVAC systems and related functions.
- Provision of trained and certified technicians to carry out maintenance.
- Comprehensive maintenance schedule and timely response to service calls.
Financial Requirements
All bidders must provide proof of financial stability and capability to undertake AMC services adequately. This may include balance sheets, financial statements, and relevant documentation showcasing ongoing contracts that affirm financial reliability.
Document Submission Details
To participate in the tender, bidders must submit all required documents electronically as per the guidelines specified in the tender notice. Ensure that all submissions adhere to the specified formats, ensuring completeness and accuracy. Bidders are advised to check for completeness before submission.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These entities may be eligible for certain benefits and relaxations, aimed at promoting local suppliers and fostering entrepreneurship in the sector.
Evaluation Process
The evaluation of bids will follow a structured process, focusing on both technical capabilities and financial competitiveness. Proposals will be rated based on predefined criteria that prioritize service quality, experience, and cost-efficiency.
Delivery Locations
Services will be required specifically at the POWERGRID, NR-III, RHQ Office Building, Lucknow, ensuring adherence to local regulations and operational standards.
Contact Information
For further information regarding this tender, bidders are encouraged to refer to the official communication channels established by the POWER GRID Corporation of India Limited. Please ensure inquiries are directed to the appropriate departments as specified in the tender documentation to receive accurate responses.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
17 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating prior experience in handling Annual Maintenance Contracts for HVAC systems, particularly Daikin VRV systems. Bidders must also possess the necessary certifications and warranties that showcase their expertise and capability in HVAC maintenance.
Bidders must submit several key documents, including valid business licenses, financial statements, and any relevant certificates. It’s crucial to ensure all documents are presented in the specified formats to comply with the submission requirements of the tender.
The technical specifications necessitate a comprehensive understanding of Daikin VRV HVAC systems. Bidders must provide trained technicians capable of performing regular maintenance services, implementing a structured maintenance schedule, and ensuring prompt responses to any service-related tickets.
The Earnest Money Deposit (EMD) specifics are outlined in the tender documentation and need to be provided during the submission phase. This deposit serves as a security to ensure commitment and serious intention to fulfill the contract requirements upon winning the tender.
Micro, Small, and Medium Enterprises (MSEs) may be eligible for certain provisions aimed at promoting their participation in government tenders. This could include relaxed qualification criteria and potential financial incentives aimed at ensuring a level playing field and supporting local businesses in the procurement process.
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