Tender Title: Customized AMC/CMC for Pre-owned Products - Fibre Optic Communication System Equipment

Reference Number: GEM/2025/B/6095739

Issuing Authority/Department:
POWER GRID Corporation OF INDIA Limited, Ministry of Power

The scope of work includes the Comprehensive Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) for pre-owned fibre optic communication system equipment. The primary objective is to ensure all associated systems, which include SDH (Synchronous Digital Hierarchy), PDH (Plesiochronous Digital Hierarchy), and associated Network Management Systems (NMS) from reputable manufacturers like Tejas and Valient, operate efficiently throughout their operational life.

Eligibility Criteria

To be considered eligible for this tender, bidders must meet the following criteria:

• The bidding entity must be a registered company with adequate experience in providing AMC/CMC services for fibre optic communication systems.
• Proof of prior experience in maintaining similar equipment must be submitted as part of the application.
• Financial stability and capability as assessed through balance sheet submissions for the past three financial years are required.

Technical Requirements

Participants must demonstrate familiarity and competence regarding:

• Maintenance protocols for fibre optic systems and their operational mechanics.
• Relevant technical certifications and trained personnel who are equipped to handle SDH and PDH systems.
• Autonomous management of NMS that ensures network health through proactive monitoring and repairs.

Financial Requirements

Bidders need to provide:

• A detailed breakdown of the pricing structure for AMC/CMC services.
• Financial documents showcasing profitability and liquidity for assessment purposes.

Document Submission Details

All required documents must be submitted electronically through the established platform. The documents required for submission include:

1. Company registration proof
2. Financial statements from the past three years
3. Experience certificates for similar contracts
4. Technical certifications

Special Provisions

• Participation benefits are available for Micro, Small, and Medium Enterprises (MSEs) as well as startups. These entities may be eligible for reduced costs and simpler qualification processes.
• Compliance with 'Make in India' initiatives is encouraged, and bidders are invited to demonstrate local sourcing capacities.

Evaluation Process

The evaluation will encompass:

• Technical evaluations based on the required skills and experiences indicated in submissions.
• Financial assessment to determine cost-effectiveness against the proposed services.
• A comprehensive goal to ensure that not only cost but quality of maintenance is prioritized.

Delivery Locations

All services are to be delivered across varied operational sites of the POWER GRID Corporation, requiring bidders to specify logistics capability.

Contact Information

For queries regarding this tender, interested participants can seek clarifications through the official communication channels established by the POWER GRID Corporation. Participants should ensure to carefully review all tender documents for specific contact details available therein.