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Tender Title: Custom Bid for Services - Annual Maintenance Contract for Maintenance of Optical Fibre Cable Network and Associated Equipment
Tender Reference Number: GEM/2025/B/6093258
Issuing Authority/Department: Ministry of Railways, Railways Public Sector Undertakings
The tender aims to establish an Annual Maintenance Contract (AMC) specifically directed towards the maintenance of the Optical Fibre Cable Network and associated equipment. The objective is to ensure optimum functionality and reliability of the Optical Fibre Network, which is vital for effective communication and operations within the railway infrastructure.
Scope of Work and Objectives
The successful bidder will be required to undertake the thorough maintenance of the Optical Fibre Cable Network, which includes regular inspections, troubleshooting, repairs, and upgrades as necessary. This maintenance contract will encompass all associated equipment, ensuring that it operates without disruption. The primary goals of this contract include:
- Ensuring uninterrupted connectivity.
- Enhancing the life span of installed equipment.
- Complying with industry standards to maintain quality.
Eligibility Criteria
To qualify for participation in this tender, bidders must meet specific eligibility requirements such as being a registered entity within the relevant domain, demonstrating prior experience in similar maintenance contracts, and possessing the necessary certifications. Furthermore, bidders should display an understanding of the technical and operational standards associated with Optical Fibre technology.
Technical Requirements
Bidders are expected to meet or exceed the following technical requirements:
- Capability to provide immediate troubleshooting support and maintenance.
- Experience in handling Optical Fibre technology.
- Provision of skilled technicians with relevant certifications.
- Compliance with safety and operational regulations.
Financial Requirements
Financial capacity is essential for submission; therefore, bidders must provide proof of financial stability and performance security of a specified amount in the form of an Earnest Money Deposit (EMD). Additionally, detailed pricing information regarding the proposed contract must also be included in the submission.
Document Submission Details
Bidders are required to submit comprehensive documentation that includes:
- A completed bid form.
- Proof of experience and relevant certifications.
- Financial documents.
- Technical proposals detailing the approach towards maintenance.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and start-ups. The government promotes these enterprises and offers provisions that enhance their chances of winning through relaxed eligibility criteria and support in terms of financial guarantees.
Evaluation Process
All bids will undergo a stringent evaluation process focusing on both technical proficiency and financial viability. This will include scoring based on the comprehensiveness of the proposals, competency of the offered services, and the pricing structure. Successful bidders will be those who meet the criteria set forth in the tender documentation.
Delivery Locations
Services under this contract will largely be executed in locations specified by the Ministry of Railways, with an emphasis on railway establishments where the Optical Fibre Cable Network is operational.
Contact Information
For any inquiries or further clarification regarding the tender details, bidders are encouraged to consult the official ministry channels as per the standard procedure.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, possessing prior experience in similar maintenance contracts, and having the necessary technical expertise in handling Optical Fibre technology. Bidders also need to demonstrate compliance with statutory obligations and may need to present relevant certifications to substantiate their claims.
Bidders must include various certificates such as:
- Business registration documentation.
- Technical competence certificates from recognized governing bodies.
- Proof of past projects demonstrating experience in Optical Fibre maintenance. These certificates are crucial in validating the capabilities of the bidder and ensuring compliance with industry standards.
To participate in tender registration, bidders must complete the online registration process as instructed in the official tender documentation. This typically involves submitting business credentials, relevant documents, and fulfilling any preliminary requirements specified in the engagement terms.
Bidders need to provide a performance security in the form of an Earnest Money Deposit (EMD), which acts as a financial guarantee for the contract’s execution. The amount required for the EMD will be specified in the tender documentation, and it is critical for the qualification process.
Payments related to this tender will be conducted based on the completion of service milestones, as defined in the maintenance contract. Bidders should propose their payment terms along with their submitted documents to align with the ministry’s expectations and guidelines on financial compensation for services rendered.
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