Tender Title: Custom Bid for Services
Reference Number: GEM/2025/B/6168443
Issuing Authority/Department: Ministry of Railways, Railways Public Sector Undertakings

The Custom Bid for Services seeks qualified vendors to provide specialized services under the directive of the Ministry of Railways. This tender aims to ensure a comprehensive service delivery that aligns with the operational requirements of the Railways Public Sector Undertakings. The primary objective of this bid is to enhance efficiency by leveraging the expertise of versatile service providers. Participants are expected to deliver tailored solutions that meet or exceed the expectations set forth in the tender documents.

Scope of Work and Objectives

The scope of work for this tender encompasses a variety of services that cater to the needs of the Ministry of Railways. Bidders will be required to propose innovative solutions that are not only effective but also align with the strategic goals of sustainable service delivery. The objectives include:

• Providing high-quality services that fulfill the operational demands of the Railways.
• Ensuring compliance with industry standards and regulations.
• Promoting efficiency and innovation in service delivery.

Eligibility Criteria

To be eligible for this tender, bidders must meet specific criteria, including being a registered entity with relevant certifications. Preference may be given to Micro, Small, and Medium Enterprises (MSEs), highlighting the government's commitment to fostering a diverse supplier base.

Technical Requirements

Proposals should demonstrate a clear understanding of the technical specifications associated with the services offered. This includes adherence to quality standards and compliance with required industry benchmarks. Vendors must outline their approach to meeting these technical specifications in their submissions.

Financial Requirements

Bidders will need to provide a comprehensive financial proposal, including pricing models that reflect transparency and competitiveness. An Earnest Money Deposit (EMD) may be required to confirm commitment.

Document Submission Details

Substantial documentation is necessary for the bid submission, including all relevant certificates and proof of compliance with the stated criteria. Authorized personnel are expected to submit their proposals through the designated electronic submission platform, ensuring adherence to formatting and documentation rules.

Special Provisions

This tender includes special provisions for MSEs and startups, potentially allowing them to participate under favorable conditions. Such provisions are in keeping with the government’s focus on enhancing local businesses and driving economic growth.

Evaluation Process

The evaluation process will consider both technical and financial submissions, ensuring a holistic analysis of each bid. Criteria will include compliance with technical specifications, innovative solutions proposed, and financial viability.

Delivery Locations

Services are to be delivered at various Railway locations as specified further in the tender documentation. Bidders should familiarize themselves with these locations to ensure they can meet logistical requirements.

Contact Information

For further inquiries, please refer to the official contact channels outlined in the tender documentation. Clear communication will facilitate greater understanding and assistance for prospective bidders.

This tender provides an excellent opportunity for service providers to partner with the Ministry of Railways in delivering high-quality, efficient services that are integral to ongoing operations. Interested parties are encouraged to prepare thoroughly, in compliance with all provided guidelines and regulations to maximize their chances of successful engagement in this tender process.