Railways Public Sector Undertakings Tender by Container Corporation Of India Limited (GEM/2025/B/6142720)
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi
Tender Timeline
Tender Title: Cleaning, Sanitation, and Disinfection Service
Reference Number: GEM/2025/B/6142720
Issuing Authority/Department: Ministry of Railways
Tender Overview
The Ministry of Railways invites bids for the provision of comprehensive Cleaning, Sanitation, and Disinfection Services across its various offices, commercial institutions, and residential areas. This tender seeks to ensure a hygienic and sanitized environment, thereby enhancing the cleanliness and overall well-being of the spaces maintained by the Ministry.
Scope of Work and Objectives
The scope of work encompasses a variety of services, including but not limited to:
- General Cleaning: This includes sweeping, mopping, and dusting of all designated indoor areas.
- Deep Cleaning: Intensive cleaning of specified zones within offices and residential areas, including basements.
- Sanitization and Disinfection: Application of approved disinfecting agents to all surfaces.
- Polishing and Maintenance: Regular upkeep of specific areas to enhance their appearance and longevity.
The objective is to engage qualified service providers who can deliver high-quality cleaning services on an outcome-based performance model, ensuring that cleanliness and sanitation standards are met consistently.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility criteria:
- Registration as a legal entity in India.
- Experience in providing cleaning and sanitation services within the last three years.
- Capability to deliver services at scale across multiple locations, as specified in the documentation.
Technical Requirements
Bidders are required to comply with the following technical specifications:
- Implementation of eco-friendly cleaning products.
- Strict adherence to the cleaning and disinfection protocols recommended by health authorities.
- Utilization of trained personnel who are experienced in sanitation and hygiene practices.
Financial Requirements
A detailed pricing proposal must accompany the bid submission, showcasing a transparent breakdown of costs associated with the services offered. All financial submissions must align with the specifications outlined by the Ministry.
Document Submission Details
Bidders must submit their proposals in the specified format, inclusive of all required documentation, through the designated online portal. Failure to comply with submission methods may result in disqualification.
Special Provisions
The tender particularly encourages participation from Micro, Small, and Medium Enterprises (MSMEs) and startups. Provisions are made to facilitate their engagement, allowing for a broader range of bidders and encouraging local service providers.
Evaluation Process
All bids will undergo a rigorous evaluation process based on criteria such as:
- Compliance with technical and financial specifications.
- Quality and feasibility of the service proposal.
- Overall cost-effectiveness.
The evaluation committee will assess proposals to ensure that those meeting the highest standards of quality and value for money are selected.
Delivery Locations
Services will be required across various sites determined by the Ministry, including but not limited to:
- Offices and transit areas of Railways.
- Residential quarters for railway staff.
Contact Information
For any queries related to this tender, bidders are encouraged to reach out to the designated contact persons established by the Ministry. Please refer to the official documentation for the correct channels.
In summary, the Ministry of Railways has outlined a thorough and structured approach to acquiring high-quality Cleaning, Sanitation, and Disinfection Services through GEM/2025/B/6142720. Bidders are encouraged to familiarize themselves with the detailed requirements to ensure a successful submission.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered legal entity in India, along with demonstrated experience in providing cleaning and sanitation services in the previous three years. Bidders must also exhibit an operational capability to scale services across multiple designated locations, thereby ensuring that they meet the operational demands of the Ministry of Railways.
Bidders must adhere to stringent technical specifications that emphasize the use of environmentally friendly products and comply with hygiene practices as suggested by public health authorities. This includes the deployment of trained personnel adept in technical cleaning methods, ensuring that all cleaning processes meet prescribed health and safety standards.
All participating bidders must furnish a transparent pricing breakdown that aligns with the Ministry’s requirements. The payment terms will be detailed in the bid submission guidelines and generally stipulate payment intervals based on achieving specified milestones or satisfactory service delivery.
Bids must be submitted through the designated online portal, using the required document formats specified in the tender documentation. The Ministry seeks compliance with submission methods, which is crucial to avoid disqualification in the submission process.
Yes, the tender provisions are particularly geared towards encouraging participation from Micro, Small, and Medium Enterprises (MSMEs) and startups. This initiative aligns with government efforts to bolster local businesses, paving the way for inclusive opportunities within this bidding process. Compliance with the ‘Make in India’ policy may also be considered in the evaluation process, emphasizing local procurement efforts.
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