Railways Public Sector Undertakings Tender by Dedicated Freight Corridor Corporation Of India Limited (GEM/2025/B/6160556)
Facility Management Services - LumpSum Based - Commercial; Annual Maintenance of Captiva DGsets; Co

Tender Timeline
Tender Title: Facility Management Services for DG Sets
Reference Number: GEM/2025/B/6160556
Issuing Authority: Ministry of Railways
Scope of Work and Objectives: The primary objective of this tender is to engage a capable Service Provider for Facility Management Services specifically for the comprehensive annual maintenance of Captiva DG sets. The scope includes routine inspections, scheduled maintenance, troubleshooting, and repair services to ensure optimal performance and compliance with safety standards. The contract also includes providing all necessary consumables to facilitate the maintenance activities, which should be included in the overall contract cost.
Eligibility Criteria:
To qualify for this tender, bidders must meet the following eligibility requirements:
- The bidder must be a registered entity, with the ability to provide the required services.
- Past experience in maintenance of DG sets is highly desirable.
- Financial stability and capacity to manage the scope of work effectively.
Technical Requirements:
Service Providers must demonstrate their technical capabilities in handling DG sets. This includes:
- Adequate knowledge of maintenance standards and safety regulations pertaining to DG equipment.
- Qualified technicians approved to service Captiva DG sets.
- Provision of necessary tools and equipment required for maintenance activities.
Financial Requirements:
The bidders must ensure:
- Transparency in pricing.
- Submission of accurate financial documents that affirm the bidder's ability to complete the contract.
- Outline of all costs associated with required consumables in the price proposal.
Document Submission Details:
Bidders are required to submit the following documents:
- Completed bid documents clearly detailing the scope of work, methodologies, and financial proposal.
- Supporting documents that validate qualifications and experience.
- All submissions must comply with the accepted formats and be sent electronically through the designated procurement platform.
Special Provisions:
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups as part of broader government initiatives. They may enjoy benefits such as reduced bid security and preference in evaluations, fostering inclusivity in public procurement.
Evaluation Process:
The evaluation will focus on:
- Technical capabilities, including compliance with quality and safety standards.
- Financial bids will be evaluated based on overall cost and compliance with requirements.
- Experience and past performance in similar projects will play a significant role in the selection process.
Delivery Locations:
Services are required at designated facilities related to the operations of the Ministry of Railways.
Contact Information:
For additional queries regarding the tender, participants are encouraged to refer to the official contact points provided on the tender notice on the procurement platform.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The qualification requirements for bidders include being a legally registered entity capable of providing Facility Management Services for DG sets. Bidders should also have previous experience in the maintenance of DG sets, particularly Captiva models, and demonstrate financial stability to manage the contract effectively. Additionally, bidders must show that they possess the necessary technical skills through qualified professionals and adherence to safety standards.
The technical specifications for the maintenance of DG sets include required qualifications for technicians, standard operational procedures for inspections and repairs, and compliance with national safety regulations. Bidders should provide details on their methodology for conducting maintenance work, equipment and tools utilized, and adherence to quality standards to assure optimal DG set performance and reliability.
Bidders must submit all tender documents electronically through the designated online procurement portal. The submission must include all required financial and technical documents formatted as specified in the bidder guidelines. Late submissions or documents not adhering to required formats will not be considered for evaluation.
The tender has specific provisions for Micro, Small, and Medium Enterprises (MSEs), which may include reduced bid security requirements and enhanced preference in the evaluation process. This initiative is aligned with promoting local businesses and increasing their participation in government contracts, aiming to create an inclusive procurement environment encouraging small businesses.
Bidders must outline their financial proposal transparently, detailing all costs associated with maintenance and consumables. Payments will be based on successful completion of agreed milestones, verified performance, and adherence to contract terms. Additionally, any performance security required must be clearly documented in the financial bid, ensuring contractor reliability throughout the contract duration.
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