Security Manpower Service - Railways Public Sector Undertakings

Security Manpower Service (Version 2.0) - Security Service At Site Office In 12 Hrs Shift Incl Sund

Service
Qty:NaN
EMD: ₹2.0 Lakh
EST Bid: ₹1.0 Crore

Tender Timeline

Tender Issue
May 26, 2025 at 3:54 PM

Tender Title: Security Manpower Service
Tender Reference Number: 296ffbeda
Issuing Authority/Department: Ministry of Railways, Railways Public Sector Undertakings

Scope of Work and Objectives

The Security Manpower Service tender aims to procure security services to ensure the safety and protection of personnel and assets at designated site offices. Providers are expected to deliver comprehensive security coverage, involving the deployment of unarmed security guards on a 12-hour shift basis. The successful bidders must demonstrate the ability to manage security operations efficiently, including response to various security incidents and theft prevention.

Eligibility Criteria

Participation is open to registered entities that can fulfill the mandatory requirements for delivering the specified services. Bidders must have a proven track record in security service provision, ensuring compliance with applicable laws and regulations. The required qualifications may include relevant certifications demonstrating expertise in managing security personnel and operations.

Technical Requirements

The technical specifics mandate that all security personnel possess proper training and certification in unarmed security conduct. Additionally, personnel must comply with the organization's protocols for identification, incident reporting, and emergency response. Bidders will be required to submit a detailed operational plan outlining their approach to security management and staff deployment.

Financial Requirements

Bidders must provide a pricing structure that clearly outlines their financial proposition for the security services required. All financial documents should reflect the terms of engagement and any anticipated costs associated with service provision. Necessary financial certifications should accompany the proposal to validate the bidder’s financial capabilities.

Document Submission Details

All required documentation must be submitted electronically through the designated portal. Bidders are encouraged to review the submission guidelines carefully and ensure that all documents are complete and formatted correctly. Clear instructions will be provided on the necessary documents that need to be attached.

Special Provisions

There are specific provisions for Micro, Small, and Medium Enterprises (MSMEs) and startups, aimed at promoting their participation in the tender process. Eligible entities may benefit from relaxed qualification criteria and assistance in the procurement process, promoting the 'Make in India' initiative.

Evaluation Process

The evaluation of submitted bids will include a thorough assessment of technical capabilities, financial submissions, and compliance with eligibility criteria. This will ensure the selection of the bidder most capable of fulfilling the security service requirements adequately. Important factors include past performance, operational efficiency, and pricing structure.

Delivery Locations

The services will be required at various site offices identified by the Ministry of Railways. Specific locations and operational details will be made available during the procurement process.

Contact Information

For additional queries regarding this tender, interested parties should correspond directly to the tendering authority through the appropriate channels.


General Information

Item Category
Security Manpower Service (Version 2.0) - Security Service At Site Office In 12 Hrs Shift Incl Sundays And Holidays (SECURITY/2025/PKG-B); Unarmed Security Guard

Financial Information

Estimated Bid Value
₹1,04,58,409.00
EMD Amount
₹2,04,600.00
Minimum Turnover
₹32.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7889685.pdfMain Document
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity with proven experience in providing security services. Bidders must possess relevant licenses and certifications, demonstrating the capability to manage security operations efficiently. Additionally, adherence to industry standards is pivotal for qualification.

The technical specifications mandate that all security guards must be unarmed, trained in basic security protocols, and capable of responding to emergencies. Training certifications, as well as background checks, are crucial to ensure safety and compliance standards are met effectively.

Payment terms will be outlined in the contract awarded post-evaluation, generally comprising a milestone-based payment schedule aligned with service delivery metrics. Bidders must ensure their financial proposals reflect realistic and sustainable pricing structures.

Documentation for the tender must be submitted electronically via the online portal established by the issuing authority. Adherence to the specified document formats and submission deadlines is essential to ensure compliance and successful participation in the tender process.

The tender includes supportive measures for Micro, Small, and Medium Enterprises (MSEs), providing benefits such as preferential evaluation criteria. Provisions may include relaxed qualification requirements and financial incentives aimed at fostering participation from smaller entities within the security sector.

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