Railways Public Sector Undertakings Tender by Indian Railway Catering And Tourism Corporation Limited (GEM/2025/B/6163835)
Custom Bid for Services - ----
Tender Timeline
Tender Title: Custom Bid for Services
Tender Reference Number: GEM/2025/B/6163835
Issuing Authority: Ministry of Railways, Railways Public Sector Undertakings
The Custom Bid for Services aims to procure specialized services required by the Ministry of Railways. The scope of work includes providing high-quality service solutions tailored specifically for the railway sector. This tender invites qualified bidders to submit their proposals, ensuring compliance with technical requirements and strict financial guidelines.
Scope of Work and Objectives
The principal objective of this tender is to enhance operational efficiency and service delivery within the railway framework. Bidders are expected to offer comprehensive service solutions that align with the Ministry's goals for modernization and improved customer service.
Eligibility Criteria
To qualify for this tender, bidders must be registered entities. They should demonstrate their capability to meet the specific requirements outlined in the tender documentation. Various compliance standards and quality benchmarks must also be adhered to.
Technical Requirements
Bidders are required to present detailed technical solutions describing their service offerings. It is essential that the proposed solutions comply with the stipulated technical specifications ensuring quality and reliability in execution.
Financial Requirements
Financial proposals must include a breakdown of costs associated with the services offered. Bidders should be prepared to provide evidence of financial capability to fulfill the requirements of the contract.
Document Submission Details
All required documents must be submitted electronically via the designated bidding platform. Bidders should ensure that their submissions are complete and conform to the specifications outlined in the tender documents.
Special Provisions
Provisions are made to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These entities may benefit from relaxed eligibility criteria and may have specific financial incentives available to them under this tender.
Evaluation Process
The evaluation of tenders will follow a structured approach, taking into account both technical and financial proposals. A detailed analysis will determine the most beneficial offer for the Ministry.
Delivery Locations
Services are to be delivered at specified locations as outlined in the tender documents. Bidders must be able to confirm their capacity to meet logistical requirements, adhering to the delivery timelines.
Contact Information
For queries related to this tender, the Ministry encourages potential bidders to reach out through the official communication channels as listed in the tender documents. It is vital to ensure all communication regarding clarifications and concerns is directed properly.
This tender offers a significant opportunity for service providers interested in collaborating with the Ministry of Railways. Interested parties are encouraged to prepare their submissions meticulously, ensuring all criteria are met to facilitate smooth processing and evaluation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
15 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements entail being a registered entity capable of delivering services as specified in the tender. Bidders must demonstrate relevant experience and compliance with quality standards set forth in the documentation. Additionally, compliance with local procurement laws and ‘Make in India’ policies may also be required.
Bidders must provide various certificates including but not limited to registration certificates, compliance with applicable industry standards, and any other documentation that demonstrates the bidder’s ability to fulfill the contract requirements. Certificates showcasing financial stability might also be requested.
The financial requirements for this tender include presenting a detailed breakdown of proposed service costs and any evidence of financial capability to fulfill the contract. Bidders must ensure that their financial submission aligns with the requirements listed in the tender documentation.
Bids must be submitted electronically via the specified bidding platform. Accepted document formats typically include PDF and Word formats, ensuring that all documents are legible and clearly address the requirements set in the tender. Bidders should follow specific submission guidelines outlined in the tender documents.
MSEs participating in this tender may benefit from various provisions designed to enhance their chances of winning contracts. This includes relaxed eligibility criteria and potential financial benefits. Additionally, priority may be given to offers that contribute to local content as part of compliance with ‘Make in India’ initiatives.
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