Railways Public Sector Undertakings Tender by Indian Railway Catering And Tourism Corporation Limited (GEM/2025/B/6169863)
Procurement of All-in-One Desktops for IRCTC
Tender Timeline
Tender Title: Procurement of All-in-One Desktops for IRCTC
Tender Reference Number: GEM/2025/B/6169863
Issuing Authority/Department:
Ministry of Railways, Railways Public Sector Undertakings
The Procurement of All-in-One Desktops for IRCTC involves acquiring high-quality all-in-one desktop computers, specifically designed to meet the operational and functional demands of the Indian Railway Catering and Tourism Corporation (IRCTC). The scope of this tender revolves around the procurement of 15 units of these desktops aimed at enhancing the technical infrastructure of IRCTC services.
Scope of Work and Objectives
The primary objective is to procure all-in-one desktops that ensure optimal performance, reliability, and user-friendliness. These desktops must support the various software applications used within the organization and align with the overall IT strategy of IRCTC, improving productivity and efficiency in service delivery.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility criteria:
- Must be a registered and active entity capable of providing the specified products.
- Previous experience in supplying similar types of products.
- Compliance with all applicable laws and regulations.
Technical Requirements
Bidders are required to furnish desktops that meet the following technical specifications:
- Integrated design with a minimum specified processor speed.
- Sufficient RAM and storage as per the latest standards for efficient operation.
- Compatibility with existing IRCTC systems and software applications. Moreover, bidders must provide warranty and after-sales service commitments.
Financial Requirements
Financial stability is crucial for this procurement. Bidders must provide evidence of financial capability and compliance with the financial requirements outlined in the tender documents. This may include previous sales records and a declaration of financial health.
Document Submission Details
Bidders must submit all required documents electronically via the provided submission portal. All submissions must adhere to the specified formats and guidelines outlined in the tender documentation.
Special Provisions
This tender includes benefits for Micro, Small, and Medium Enterprises (MSEs) and encourages participation from startups, aligning with government initiatives to promote local manufacturing and entrepreneurship.
Evaluation Process
Proposals will be evaluated based on predefined criteria, including price competitiveness, compliance with technical specifications, and past performance. The evaluation process is designed to ensure that only the best bids that meet IRCTC’s needs are considered.
Delivery Locations
The successful bidder will be required to deliver the all-in-one desktops to designated IRCTC locations across India, ensuring timely and secure delivery as outlined in the contract.
Contact Information
For further details regarding this tender, participants are encouraged to reach out through official communication channels outlined in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing high-quality all-in-one desktops. Bidders must demonstrate relevant industry experience in similar procurement, ensuring compliance with all applicable laws and regulations. Also, participants should be financially stable and able to provide detailed information about their previous projects related to technology provision.
Bidders must meet specific technical specifications that encompass performance benchmarks such as processor speed, RAM, storage capacity, and compatibility with software applications utilized by IRCTC. Additionally, bidders will need to confirm the provision of warranties, adequate support services, and adherence to quality standards set by the Ministry of Railways.
Participants are required to submit an Earnest Money Deposit (EMD) alongside their bids, which acts as a security measure to ensure commitment to the tender process. The specifics regarding the amount required as EMD, as well as its acceptable formats (such as bank guarantees or demand drafts), will be detailed in the official tender documentation.
Bidders must submit their proposals through the designated online portal, ensuring that all documents are in the accepted document formats specified in the tender requirements. The submission process must be completed by the stipulated deadline, and any deviations may result in disqualification.
Yes, this tender presents special provisions and benefits specifically designed to support Micro, Small, and Medium Enterprises (MSEs), enabling them to compete effectively. These benefits include lower qualification criteria, relaxed documentation norms, and potential price preference in evaluation, aligning with ‘Make in India’ policies to promote local manufacturing.
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