Rampur Tender by Rampur District Cooperative Bank Ltd. (GEM/2025/B/6145075)
AMC of Integrated Security and Surveillance System - Health Monitoring Solution for CCTV System; Co

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Tender Title: AMC of Integrated Security and Surveillance System - Health Monitoring Solution for CCTV System
Reference Number: GEM/2025/B/6145075
Issuing Authority: Department of Rampur
The scope of work for this tender encompasses the Annual Maintenance Contract (AMC) for an Integrated Security and Surveillance System specifically focusing on a Health Monitoring Solution for the CCTV system. Interested bidders are required to provide comprehensive maintenance services, ensuring optimal functionality and performance of all integrated security hardware, software, and networking components.
Objectives
The primary objective of this contract is to maintain a high level of operational readiness in the CCTV system and ensure that all security measures are continuously working and capable of monitoring health-related activities effectively.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility criteria:
- Must be a registered entity with relevant experience in the maintenance of integrated security systems.
- Demonstrate a proven track record in providing similar services to government or private entities.
- Compliance with all applicable regulations and standards in security and surveillance technology.
- Valid certifications as required by local laws.
Technical Requirements
Participants must adhere to the specified technical requirements to ensure that the maintenance solutions provided meet the operational and safety standards required by the department. This includes:
- Knowledge of hardware, software, wireless systems, and networking systems utilized in integrated security solutions.
- Ability to provide documentation verifying compliance with technical specifications.
Financial Requirements
Bidders are required to provide:
- A detailed cost proposal inclusive of all expected expenditures related to the AMC.
- Information on pricing for consumables that will be provided based on actual usage.
Document Submission Details
All proposals must adhere to the submission guidelines outlined by the department. Bidders should:
- Submit documents electronically.
- Ensure all essential documentation is included, detailing the organization's qualifications and proposals.
- Follow the designated format as instructed in the tender documentation.
Special Provisions
Special provisions may exist for Micro, Small, and Medium Enterprises (MSEs) and start-ups. These might include relaxation of eligibility criteria or specific support services available to encourage participation.
Evaluation Process
The evaluation of bids will be conducted based on:
- Adherence to the eligibility criteria.
- Quality and completeness of technical proposals.
- Cost-effectiveness and pricing structure.
Delivery Locations
The services are to be delivered at various locations as specified by the Department of Rampur, which will be provided upon the initiation of the contract.
Contact Information
For inquiries regarding this tender, potential bidders are encouraged to contact the designated official at the Department of Rampur for any clarifications or questions regarding the bidding process.
In conclusion, this tender represents an opportunity for qualified service providers to engage in the ongoing maintenance and improvement of surveillance systems critical to health monitoring. Interested bidders are urged to familiarize themselves thoroughly with the requirements and prepare submissions that highlight their qualifications and capabilities as it pertains to the responsibilities outlined.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating relevant experience in providing maintenance services for integrated security systems, and complying with local laws and standards. Bidders are required to provide evidence supporting their qualifications, including certifications and references from previous projects.
Participants must provide various certificates, including those that verify they are a registered service provider and possess experience in maintaining CCTV systems. Additionally, applicable licenses and operational compliance documents should be submitted to prove adherence to necessary standards.
Interested parties must follow the registration process outlined in the tender documentation, which involves completing the required forms, providing necessary certifications, and submitting a detailed proposal consistent with the guidelines provided by the Department of Rampur.
The performance security requirements require bidders to submit a commitment ensuring compliance with the contract terms. This may include a financial deposit or a valid bank guarantee, which must be maintained until the satisfactory completion of all contract deliverables.
Micro, Small, and Medium Enterprises (MSEs) may enjoy certain advantages such as simplified eligibility criteria, lower performance security requirements, and potential support mechanisms which encourage MSE participation in public tenders, including this one for security systems maintenance.
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