Revenue and Disaster Management Department Puducherry Tenders (GEM/2025/B/6139067)
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi

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Tender Title: Cleaning, Sanitation, and Disinfection Service
Reference Number: GEM/2025/B/6139067
Issuing Authority/Department:
Revenue and Disaster Management Department Puducherry
The Cleaning, Sanitation, and Disinfection Service tender is targeted towards ensuring hygienic, clean, and safe environments across various sectors including offices, commercial spaces, institutions, and residential areas. This tender invites bids for comprehensive cleaning services that are outcome-based, meeting the highest standards of hygiene and cleanliness.
Scope of Work and Objectives
The main objective of this tender is to engage a contractor that can provide an extensive range of cleaning services. The tasks to be performed include but are not limited to:
- General cleaning (sweeping, mopping, dusting, and sanitation)
- Disinfection of surfaces to ensure compliance with health and safety regulations
- Tailoring services according to the specific needs of the various locations including institutional facilities and residential complexes
The focus will be to maintain cleanliness at predetermined quality benchmarks, giving priority to health and safety standards.
Eligibility Criteria
To qualify for the tender, bidders must meet specific eligibility requirements:
- Be a registered entity with valid commercial licenses
- Have prior experience in providing similar cleaning and sanitation services
- Demonstrate financial stability and capability to carry out the required services in the specified volume
Technical Requirements
Bidders are expected to comply with detailed technical requirements such as:
- Provision of trained and skilled personnel
- Use of eco-friendly cleaning materials and methods
- Adherence to local regulations regarding health and safety practices
Financial Requirements
Competing bids must clearly outline the pricing structure of the cleaning services offered. Financial documentation must include:
- Detailed breakdown of costs
- Evidence of financial stability
- Compliance with stipulated payment terms
Document Submission Details
All necessary documentation should be submitted in compliance with the guidelines set forth in the tender documentation. Ensure all documents are submitted electronically by the stipulated deadline through the relevant procurement portal.
Special Provisions
This tender has special provisions benefiting Micro, Small, and Medium Enterprises (MSEs) and startups. Registered MSEs will receive priority consideration. Bidders are encouraged to comply with the 'Make in India' policies to foster local sourcing and production.
Evaluation Process
Proposals will be evaluated based on several criteria, including:
- Compliance with technical specifications
- Cost-effectiveness and price evaluation
- Experience and qualifications of the bidding firm
The best-suited bidder will be selected based on their ability to meet or exceed the performance criteria set forth in this tender.
Delivery Locations
Cleanness services shall be rendered across multiple locations as specified by the Revenue and Disaster Management Department. It may include office buildings, commercial institutions, and designated residential areas within the jurisdiction of Puducherry.
Contact Information
For further inquiries related to the tender, please refer to the designated contact points provided in the tender documentation to ensure accurate communication.
This tender represents an excellent opportunity for bidders to engage in significant service delivery that maximizes hygiene and safety standards across varied sectors.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, demonstrating prior experience in cleaning services, and proving financial stability. Bidders must submit all relevant certificates to verify their compliance with these requirements to qualify for the bidding process.
Bidders are required to meet specific technical specifications such as utilizing trained personnel equipped with modern cleaning equipment, employing eco-friendly products, and adhering to stringent health and safety regulations. Detailed information on compliance requirements is usually outlined within the tender documentation.
The Earnest Money Deposit (EMD) is a mandatory financial commitment that bidders must submit along with their proposals. The EMD amount is determined by the issuing authority and serves to ensure that the bidders are serious about their submissions. Further details about the exact EMD amount and payment method can be found in the tender documentation.
Proposals must be submitted electronically through the designated procurement portal mentioned in the tender documentation. Bidders should ensure that all required documents are uploaded in the specified formats by the deadline to facilitate processing and evaluation.
The tender includes specific provisions aimed at benefiting Micro, Small, and Medium Enterprises (MSEs). MSEs will receive priority consideration in the evaluation process and are encouraged to leverage local resources in compliance with the ‘Make in India’ policies, which supports local procurement and manufacturing.
This structured and concise tender description, along with the set of FAQs, will assist in providing comprehensive coverage on the requirements and opportunities of the tender, catering to potential bidders.
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