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Revenue and Disaster Management Department Puducherry Tenders (GEM/2025/B/6139067)

Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi

Revenue and Disaster Management Department Puducherry Tenders (GEM/2025/B/6139067)

Tender Timeline

Tender Issue
April 15, 2025 at 12:02 PM

Tender Title: Cleaning, Sanitation, and Disinfection Service

Reference Number: GEM/2025/B/6139067

Issuing Authority/Department:
Revenue and Disaster Management Department Puducherry

The Cleaning, Sanitation, and Disinfection Service tender is targeted towards ensuring hygienic, clean, and safe environments across various sectors including offices, commercial spaces, institutions, and residential areas. This tender invites bids for comprehensive cleaning services that are outcome-based, meeting the highest standards of hygiene and cleanliness.

Scope of Work and Objectives

The main objective of this tender is to engage a contractor that can provide an extensive range of cleaning services. The tasks to be performed include but are not limited to:

  • General cleaning (sweeping, mopping, dusting, and sanitation)
  • Disinfection of surfaces to ensure compliance with health and safety regulations
  • Tailoring services according to the specific needs of the various locations including institutional facilities and residential complexes

The focus will be to maintain cleanliness at predetermined quality benchmarks, giving priority to health and safety standards.

Eligibility Criteria

To qualify for the tender, bidders must meet specific eligibility requirements:

  • Be a registered entity with valid commercial licenses
  • Have prior experience in providing similar cleaning and sanitation services
  • Demonstrate financial stability and capability to carry out the required services in the specified volume

Technical Requirements

Bidders are expected to comply with detailed technical requirements such as:

  • Provision of trained and skilled personnel
  • Use of eco-friendly cleaning materials and methods
  • Adherence to local regulations regarding health and safety practices

Financial Requirements

Competing bids must clearly outline the pricing structure of the cleaning services offered. Financial documentation must include:

  • Detailed breakdown of costs
  • Evidence of financial stability
  • Compliance with stipulated payment terms

Document Submission Details

All necessary documentation should be submitted in compliance with the guidelines set forth in the tender documentation. Ensure all documents are submitted electronically by the stipulated deadline through the relevant procurement portal.

Special Provisions

This tender has special provisions benefiting Micro, Small, and Medium Enterprises (MSEs) and startups. Registered MSEs will receive priority consideration. Bidders are encouraged to comply with the 'Make in India' policies to foster local sourcing and production.

Evaluation Process

Proposals will be evaluated based on several criteria, including:

  • Compliance with technical specifications
  • Cost-effectiveness and price evaluation
  • Experience and qualifications of the bidding firm

The best-suited bidder will be selected based on their ability to meet or exceed the performance criteria set forth in this tender.

Delivery Locations

Cleanness services shall be rendered across multiple locations as specified by the Revenue and Disaster Management Department. It may include office buildings, commercial institutions, and designated residential areas within the jurisdiction of Puducherry.

Contact Information

For further inquiries related to the tender, please refer to the designated contact points provided in the tender documentation to ensure accurate communication.

This tender represents an excellent opportunity for bidders to engage in significant service delivery that maximizes hygiene and safety standards across varied sectors.


General Information

Item Category
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Residential; General Cleaning (Sweeping, Mopping, dusting); Indoor
Organisation Name

Financial Information

Minimum Turnover
₹10.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7738516.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity, demonstrating prior experience in cleaning services, and proving financial stability. Bidders must submit all relevant certificates to verify their compliance with these requirements to qualify for the bidding process.

Bidders are required to meet specific technical specifications such as utilizing trained personnel equipped with modern cleaning equipment, employing eco-friendly products, and adhering to stringent health and safety regulations. Detailed information on compliance requirements is usually outlined within the tender documentation.

The Earnest Money Deposit (EMD) is a mandatory financial commitment that bidders must submit along with their proposals. The EMD amount is determined by the issuing authority and serves to ensure that the bidders are serious about their submissions. Further details about the exact EMD amount and payment method can be found in the tender documentation.

Proposals must be submitted electronically through the designated procurement portal mentioned in the tender documentation. Bidders should ensure that all required documents are uploaded in the specified formats by the deadline to facilitate processing and evaluation.

The tender includes specific provisions aimed at benefiting Micro, Small, and Medium Enterprises (MSEs). MSEs will receive priority consideration in the evaluation process and are encouraged to leverage local resources in compliance with the ‘Make in India’ policies, which supports local procurement and manufacturing.

This structured and concise tender description, along with the set of FAQs, will assist in providing comprehensive coverage on the requirements and opportunities of the tender, catering to potential bidders.

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