Customized AMC/CMC for Pre-owned Products (Tender ID: GEM/2025/B/6230941)

The eligibility requirements include having a registered business entity status and demonstrable experience in delivering AMC and CMC services. Bidders must also hold the necessary certifications that validate their technical capability and reliability in fulfilling the contract obligations.

Bidders must possess relevant certificates that may include business registration documents, quality management system certifications, and any specific industry-standard certifications that relate to maintenance contracts. These documents should support the bid submission and demonstrate compliance with the tender requirements.

The registration process typically involves preparing the required documents and submitting them through the official tender platform. Bidders must ensure all required information is complete and accurate to qualify for consideration.

Documents must be submitted in specified accepted document formats, typically including PDF and Word formats, unless otherwise stated in the tender guidelines. It is imperative that all documents are legible and properly formatted to prevent disqualification.

Payment terms will be defined within the contract agreement post-selection. Generally, they will include milestones linked to the delivery of services, including upfront payments, progress payments, or final settlements based on the evaluative criteria and performance metrics established in the contract.

These FAQs aim to provide clarity on key aspects of the tender process, ensuring that potential bidders have the necessary information to proceed effectively.