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Tender Title and Reference Number
Custom Bid for Services - Annual Maintenance Contract for Bruker Q8 Magellan Optical Emission Spectrometer
Reference Number: GEM/2025/B/5950444
Issuing Authority/Department
The tender is issued by the Steel Authority of India Limited, under the supervision of the Ministry of Steel.
Scope of Work and Objectives
This tender aims to solicit bids for the Annual Maintenance Contract (AMC) associated with the Bruker Q8 Magellan Optical Emission Spectrometer. The primary objective is to ensure optimal operational performance of the spectrometer through regular maintenance and servicing. Bidders are expected to provide comprehensive support services including preventive maintenance, corrective maintenance upon breakdown, and essential spare parts supply during the contract period.
Eligibility Criteria
Eligible bidders must meet the following criteria:
- Be a registered entity capable of delivering the specified maintenance services.
- Have prior experience in servicing similar optical emission spectrometers or equivalent laboratory equipment.
- Provide relevant certifications that demonstrate technical competence and compliance with industry standards.
Technical Requirements
Bidders are required to adhere to the following technical requirements:
- Demonstrable experience with Bruker spectrometers, specifically the Q8 Magellan model.
- Capability to provide qualified personnel for maintenance services.
- Compliance with technical support guidelines as outlined by the manufacturer, Bruker.
- Maintenance protocols must align with industry best practices.
Financial Requirements
Bidders must ensure:
- Submission of an Earnest Money Deposit (EMD) as a part of the proposal.
- Financial documents that demonstrate the bidder's fiscal stability and ability to fulfill the contract.
Document Submission Details
All bidding documents must be submitted electronically through the official tender portal by the specified submission deadline. Hard copies may be required upon request during the evaluation stage. Bidders must make sure that all submitted documents meet the submission format standards detailed in the tender guidelines.
Special Provisions
The tender includes special provisions benefiting Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible small enterprises will have the opportunity for relaxed eligibility criteria to foster their participation in government procurement processes.
Evaluation Process
The evaluation of bids will be based on predetermined criteria that assess technical capability, financial health, and compliance with eligibility requirements. A scoring system will be applied, and prospective bidders may be called for a presentation or interview to further discuss their proposals.
Delivery Locations
The services are to be performed at designated facilities within the operational regions of the Steel Authority of India Limited where the Bruker Q8 Magellan Optical Emission Spectrometer is installed.
Contact Information
For further details and inquiries regarding this tender, interested bidders may contact the issuing department directly through the official contact details provided on the tender portal.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
7 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements for this tender include being a registered entity capable of providing maintenance services for optical emission spectrometers. Bidders should demonstrate previous experience in servicing the Bruker Q8 Magellan model or similar equipment. Relevant certifications that validate their capability and compliance with necessary industry standards are also required.
Bidders must provide several required certificates, which may include:
- Proof of registration as a service provider or contractor.
- Technical competency certifications demonstrating the ability to service optical emission spectrometers.
- Any requisite financial documents that showcase stable fiscal health. Compliance with all relevant industry standards as well as applicable safety regulations must also be confirmed.
To participate in the tender, bidders must complete the registration process on the official tender portal. This process usually requires the submission of basic company details, documents as mentioned in the eligibility criteria, and agreement to the terms of service.
Bidders should comply with the technical specifications which include having experience with the Bruker Q8 Magellan spectrometer, availability of qualified maintenance personnel, and adherence to the manufacturer’s maintenance protocols. Offers should clearly state alignment with industry best practices and technical support capacity.
The payment terms will typically be outlined in the contract, contingent upon the completion of specific maintenance tasks or upon satisfactory performance reviews. Bidders may also be required to submit a performance security, generally aligned with a percentage of the contract value to ensure compliance with contractual obligations throughout the contract duration.
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