Steel Authority of India Limited Tender by Alloy Steel Plant (e707eed8)
Custom Bid for Services - AMC of Servers ,Related Hardware , Software Maintenance and Development S
Tender Timeline
Tender Title: Custom Bid for Services - AMC of Servers and Related Hardware
Reference Number: e707eed8
Issuing Authority: Steel Authority of India Limited (SAIL)
Department: Ministry of Steel
The Custom Bid for Services aims to procure comprehensive Annual Maintenance Contracts (AMC) for servers and related hardware, along with software maintenance and development support services. This tender invites qualified vendors to submit their proposals for delivering a variety of support services that are integral to the seamless operation of the technical infrastructure of SAIL.
Scope of Work and Objectives
The core scope of work encompasses the following key elements:
- Annual Maintenance of Servers: Routine checks, repairs, troubleshooting, and ensure optimal performance of server systems.
- Related Hardware Maintenance: Comprehensive service for all hardware associated with the server infrastructure, ensuring uninterrupted service delivery.
- Software Maintenance and Development Support: Providing updates, patch management, and technical support for software applications in use.
- Supply of Battery for UPS: Supply of 20 numbers of 42 Ah 12V batteries on a rate contract to ensure backup power.
Eligibility Criteria
To respond to this tender, bidders must meet specific eligibility criteria, which include:
- Proven experience in providing AMC services for server systems.
- A valid registration as a service provider in a relevant field.
- Necessary certifications demonstrating competency and compliance in service delivery.
Technical Requirements
The technical requirements include:
- The bidders must be equipped with technical personnel who have expertise in server and hardware maintenance.
- Tools and mechanisms must comply with industry standards to ensure quality service.
- Detailed proposal outlining the approach to maintenance, including preventive measures and rapid response times.
Financial Requirements
Bidders are required to submit a financial proposal that is competitive and demonstrates value for money in line with the specified services. A budget breakdown should include labor costs, parts replacement, and compliance with any unforeseen circumstances.
Document Submission Details
All documents must be submitted electronically through the designated portal by the specified deadline. Required documents include:
- Technical proposal detailing approach and methodology.
- Financial proposal outlining costs.
- Certificates proving eligibility and compliance with industry standards.
Special Provisions
There are benefits for Micro, Small, and Medium Enterprises (MSEs) and provisions for startups. Bidders falling under these categories are encouraged to participate as this tender will consider local enterprises seriously as per the regulations established by the Ministry of Steel.
Evaluation Process
The evaluation of bids will be conducted based on quality and cost-effectiveness. The evaluation process will assess:
- Compliance with technical specifications.
- Competitive pricing models.
- Quality certification of bidders.
Delivery Locations
Delivery and service commencement are expected within the jurisdiction of SAIL’s operational reach, ensuring all maintenance work and supplies are effectively managed and coordinated.
Contact Information
For more details regarding the tender, interested parties may refer to the official channels provided by the Steel Authority of India Limited for direct inquiries and clarifications.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
12 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Similar Tenders
Frequently Asked Questions
The eligibility requirements include being a registered entity capable of demonstrating prior experience in providing Annual Maintenance Contracts (AMC) for server systems. Additionally, bidders must present valid certifications which confirm their adherence to industry standards relevant to server maintenance and hardware support.
Bidders are required to submit a comprehensive set of documents, which includes:
- A technical proposal that elaborates on their approach to AMC and software support.
- A financial proposal offering a detailed budget breakdown.
- Any certificates confirming compliance with eligibility requirements, such as registration papers and quality certifications.
The payment terms will be clearly specified in the tender documentation, generally consisting of milestones linked to the achievement of service levels. Bidders need to propose their payment structure within the financial proposal, ensuring it aligns with the requirements of SAIL.
The evaluation and selection process will consider both the technical specifications and the financial competitiveness of the bids. Bids will be scrutinized for compliance with the service level expectations set by SAIL, including the capacity of bidders to meet quality standards.
Micro, Small, and Medium Enterprises (MSEs) as well as startups are offered preferential treatment in the evaluation process. This includes simplified compliance procedures and possible financial incentives, promoting local businesses as part of the government’s initiative to foster indigenous entrepreneurship and support the “Make in India” policy.
Probable Bidders
Get Tender Alerts
Get notifications for similar tenders