Customized AMC/CMC for Pre-owned Products - Firewall, Analyzer

Customized AMC/CMC for Pre-owned Products - Firewall, Analyzer; Fortinet; Comprehensive Maintenance

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Tender Timeline

Tender Issue
June 10, 2025 at 9:27 AM

Tender Description

Tender Title: Customized AMC/CMC for Pre-owned Products - Firewall, Analyzer

Reference Number: 3a828ca1b
Issuing Authority: Steel Authority of India Limited (SAIL), Ministry of Steel

The Steel Authority of India Limited is inviting bids for Customized AMC/CMC for Pre-owned Products specifically focusing on Firewall and Analyzer equipment by Fortinet. This tender primarily aims to provide comprehensive maintenance support for pre-owned products, ensuring their operational efficiency, security, and long-term sustainability.

Scope of Work and Objectives

The successful bidder will need to develop and implement a Comprehensive Maintenance Contract (CMC) that encompasses the following objectives:

  • Maintenance and operational servicing of pre-owned Firewall and Analyzer equipment.
  • Regular inspections and troubleshooting to identify and rectify issues effectively.
  • Provision of necessary spare parts and software updates to ensure optimal performance.
  • Developing and adhering to a maintenance schedule that aligns with the operational demands of SAIL.

General Information

Item Category
Customized AMC/CMC for Pre-owned Products - Firewall, Analyzer; Fortinet; Comprehensive Maintenance Contract (CMC); Quaterly; No
Ministry Name
Organisation Name
State

Financial Information

Bid Offer Validity
90 (Days)

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

8 Documents
GeM-Bidding-7915858.pdfMain Document
BOQ DocumentBOQ FINANCIAL
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • OEM Authorization Certificate
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity, possessing relevant industry experience, and demonstrating financial capability through documentation. Bidders must also comply with technical standards relevant to Firewall and Analyzer maintenance.

Bidders must provide necessary certifications related to Firewall maintenance, along with financial statements, past contract details, and compliance certificates confirming their ability to adhere to quality and security protocols.

To register for participation in the tender, interested entities must complete and submit a registration form along with supporting documents showing qualification, technical capability, and registration with relevant professional bodies.

All documents must be submitted in PDF format unless otherwise specified. Digital submissions must comply with electronic submission guidelines as provided in the tender documentation.

The performance security will typically be a proportion of the total contract value and must be submitted in the form of a bank guarantee or fixed deposit receipt, ensuring the successful bidder’s commitment to fulfilling the contract obligations comprehensively.

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