Training and Technical Education Department Delhi Tenders (GEM/2025/B/6164491)
Annual Maintenance service-AIR CONDITIONER

Tender Timeline
Tender Title: Annual Maintenance Service for Air Conditioners
Reference Number: GEM/2025/B/6164491
Issuing Authority: Training and Technical Education Department Delhi
The Annual Maintenance Service for Air Conditioners is a crucial tender issued by the Training and Technical Education Department Delhi, aimed at ensuring the efficient operation and maintenance of air conditioning systems. This tender invites qualified suppliers to submit their bids for providing comprehensive maintenance services.
Scope of Work and Objectives
The primary objective of this tender is to secure a reliable vendor for the annual maintenance of approximately 322 units of air conditioners. The successful bidder will be expected to perform routine maintenance, repairs, and emergency services to ensure the optimum performance of these units throughout the year. Tasks may include inspections, cleaning, servicing, and repairs as needed, ensuring compliance with safety and operational standards.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility criteria. Eligible bidders should be registered entities with relevant experience in providing maintenance services for air conditioning systems. Evidence of previous contracts, certifications, and relevant qualifications will be necessary when submitting bids.
Technical Requirements
Proposals must meet comprehensive technical requirements. Bidders are expected to detail their methodology for maintenance, including preventative measures and response times for emergency repairs. Additionally, the experience of the personnel assigned to this contract must be clearly outlined, including any relevant certifications.
Financial Requirements
Bidders should demonstrate their financial stability and capacity to fulfill the contract obligations. This may involve submitting audited financial statements for the past couple of years, proof of adequate insurance coverage, and any relevant financial guarantees.
Document Submission Details
All bids must be submitted electronically in the designated format. This electronic submission must include all required documents, such as the technical proposal, financial bid, and any certificates proving eligibility. It is imperative that submissions are completed before the stipulated deadline to ensure consideration.
Special Provisions
Provisions are in place to benefit Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusive participation in this tender. These provisions aim to encourage small businesses to engage in government contracts, thus fostering innovation and economic growth.
Evaluation Process
The evaluation process will consider both technical and financial aspects of the submitted proposals. A robust assessment will be conducted to identify the bids that best meet the technical specifications and offer competitive pricing. Bidders should be prepared to present evidence of their compliance with quality standards during the evaluation.
Delivery Locations
Services will be provided at designated facilities across Delhi, where the air conditioning units are installed. Bidders should already be familiar with the logistics of providing maintenance services in urban settings.
Contact Information
For detailed inquiries regarding this tender, bidders are encouraged to reach out via the official communication channels provided on the tender portal. All questions will be documented and answered to ensure clarity and support for interested participants.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with expertise in air conditioning maintenance services. Bidders must not only demonstrate their operational capability but also provide evidence of relevant previous experience and any applicable certifications to showcase their qualifications.
Bidders are required to present several certificates with their submission, including business registration, tax clearance certificates, and any relevant quality assurance certifications that signify adherence to industry standards, such as ISO certifications related to maintenance services.
All bids must be submitted electronically in PDF or DOCX format. Accepted document formats should contain clear and legible content to facilitate the evaluation process. Incomplete or incorrectly formatted submissions may result in disqualification.
Payment terms typically follow a milestone-based schedule where payment will be made upon successful completion of the service tasks as outlined in the contract. Performance security requirements may involve a bank guarantee that ensures the supplier can fulfill the obligations under the contract, protecting the interests of the government.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. These provisions are designed to support small and emerging businesses’ participation in government procurement, making it easier for them to bid and succeed in securing contracts while complying with ‘Make in India’ policies and local procurement rules.
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