Tender Title: Integrated Security Surveillance System Service
Reference Number: GEM/2025/B/6171610
Issuing Authority: Urban Development & Housing Department, Bihar

The Urban Development & Housing Department of Bihar has issued a tender for the provision of Integrated Security Surveillance System Services aimed at enhancing theft prevention, remote video monitoring, traffic monitoring, and overall public safety. This entails installing an advanced surveillance system equipped with high-security recording devices to ensure maximum security footage of the buyer’s premises.

Scope of Work and Objectives

The primary objective of this tender is to solicit bids for the complete setup and maintenance of an Integrated Security Surveillance System. The scope encompasses:

• Installation of high-definition cameras
• Implementation of theft prevention mechanisms
• Setup of remote video monitoring services
• Comprehensive traffic monitoring solutions
• Evaluation and reporting on public safety incidents

The successful bidder will be responsible for ensuring that the system is operationally efficient and compliant with all specified regulations.

Eligibility Criteria

To qualify for participation in the tender process, bidders must meet the following eligibility criteria:

• Must be a registered entity and comply with local laws.
• Proven experience in providing similar integrated security services.
• Appropriate certifications related to IT and security services.
• Financial stability and capability to undertake the project within the prescribed timeline.

Technical Requirements

Bid submissions must adhere to specific technical requirements, which include:

• The use of high-definition, weather-resistant cameras capable of 24/7 monitoring.
• Systems must support remote access and live streaming.
• Compliance with data protection laws and security protocols.
• Provision of training for onsite personnel on system operation.

Financial Requirements

Bidders are required to provide:

• A clear breakdown of costs associated with the entire project lifecycle.
• Proof of financial capability to complete the project.
• Detailed information on payment terms and conditions, including possible advance payments and final settlement timelines.

Document Submission Details

All proposals must be submitted electronically through the e-procurement portal by the specified deadline. Each bid must include:

• Cover letter
• Detailed technical bid
• Financial proposal
• Relevant documents supporting eligibility and compliance.

Special Provisions

This tender includes special provisions advocating for Micro, Small, and Medium Enterprises (MSEs) and startups. Such entities are encouraged to apply and may be given preferential treatment during the evaluation process. Compliance with the Make in India initiative is encouraged, promoting local manufacturing and procurement.

Evaluation Process

Proposals will be evaluated based on:

• Compliance with technical requirements
• Financial offer
• Qualifications of the bidder
• Previous project experience
• Timeframe and resource allocation

Upon completion of the evaluation process, bidders will be notified regarding their application status and the selected vendor.

Delivery Locations

The services will primarily involve multiple delivery locations across Bihar, with an emphasis on areas requiring heightened security measures.

Contact Information

For more details on the tender, bidders can contact the Urban Development & Housing Department directly for any queries related to the submission process or specific requirements. However, specific contact information has not been disclosed.