Urban Development and Environment Department Tender by E-nagar Palika Government Of Madhya Pradesh (GEM/2025/B/6158955)
Facility Management Services - LumpSum Based - Commercial; Mechanical cleaning and disinfection, wa

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Tender Title: Facility Management Services
Reference Number: GEM/2025/B/6158955
Issuing Authority
Urban Development and Environment Department
Scope of Work and Objectives
This tender is for providing facility management services on a lump sum basis for commercial settings. The scope of work includes a comprehensive range of services such as mechanical cleaning and disinfection of facilities, waterproofing, and dome painting of overhead water tanks. Additionally, the cost of consumables used during the execution of these services will be reimbursed to the service provider based on actual expenses incurred. The objective is to ensure that the facilities remain well-maintained, hygienic, and safe for all users.
Eligibility Criteria
To be eligible to participate in this tender, bidders must meet certain criteria that include being a registered entity capable of delivering the required services. Specific documentation proving past experience and competence in similar projects will also be necessary. Interested parties are encouraged to review the full eligibility requirements closely to ensure compliance.
Technical Requirements
Bidders are expected to meet specific technical requirements pertaining to the services proposed. This includes adherence to prescribed standards for cleaning, disinfection, and maintenance operations. A demonstration of previous projects or a portfolio showcasing relevant experience will bolster a bidder's proposal.
Financial Requirements
Financial stability will be assessed as part of the bid evaluation process. All bidders should be prepared to provide financial statements and any other documentation required to prove their fiscal capability to undertake the contract.
Document Submission Details
Interested bidders must compile and submit their proposal documents, including completed tender forms and certificates of compliance, through the officially designated channels. It is important to double-check all submission formats to ensure they meet the specified requirements.
Special Provisions
The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) and startups. These may include financial aid or preferential treatment during the evaluation process. Bidders are encouraged to highlight any qualifying status in their proposals.
Evaluation Process
The evaluation of submitted tenders will involve a structured process based on the technical and financial submissions provided. Each proposal will be scored against predefined criteria to ensure transparency and fairness in selection.
Delivery Locations
The services outlined in this tender must be deliverable at designated locations as specified in the tender documentation. Bidders should ensure that their proposals account for any logistical considerations related to these locations.
Contact Information
For further inquiries or details regarding this tender, potential bidders may contact the Urban Development and Environment Department directly. It is advisable to follow up through official channels for timely responses and clarity regarding the submission process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, capable of performing the facility management services specified in the tender. Bidders should provide documents that demonstrate their past experience, operational capacity, and any relevant certifications necessary to prove compliance with industry standards. Meeting financial criteria and having a sound financial background is also essential for successful participation in the bidding process.
Bidders are required to submit several certificates, which may include registration documents, certificates attesting to previous project completion, and quality assurance certificates that demonstrate adherence to industry standards. These certifications play a critical role in verifying a bidder’s competency and capability in fulfilling the contract requirements.
The registration process generally involves submitting the necessary documentation online or as per the guidelines provided in the tender document. Bidders must ensure they include all required forms, proof of registration as an entity, and financial statements to demonstrate their suitability. A comprehensive checklist is often provided in the tender documentation to guide bidders through what needs to be submitted.
The Earnest Money Deposit (EMD) serves as a security measure to assure that bidders are serious about their proposals. The exact amount for the EMD should be specified in the tender document, and it typically must be submitted along with your proposal. It will be refunded to unsuccessful bidders or adjusted against the performance security for the winning bidder.
The tender offers specific benefits for MSEs, which may include a waiver of certain fees, preferential evaluation criteria, and support during the bidding process. These provisions are designed to encourage participation from smaller entities and provide them with equitable opportunities in fulfilling government contracts. Startups may also benefit from similar supportive measures that facilitate their entry into the competitive bidding landscape.
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