Tender Title: Customized AMC/CMC for Pre-owned Products - CMC for ABG/Electrolytes Analyzer
Reference Number: GEM/2025/B/6117971
Issuing Authority/Department: Urban Development and Urban Housing Department, Gujarat
The Urban Development and Urban Housing Department of Gujarat invites eligible bidders to submit their proposals for the Customized AMC/CMC for Pre-owned Products, specifically focusing on the Comprehensive Maintenance Contract (CMC) for ABG Electrolytes Analyzer, Model Combiline. This tender aims to ensure continuous, efficient, and reliable performance of the specified medical equipment crucial for health care delivery in urban settings.
Scope of Work and Objectives
The primary objective of this tender is to maintain and support the performance of the ABG/Electrolytes Analyzer, Model Combiline. This includes ensuring that all operational aspects are addressed through a comprehensive maintenance contract over a defined period. The successful bidder will be required to perform regular inspections, preventive maintenance, emergency repairs, and supply necessary parts as needed to sustain optimal functionality of the equipment.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility requirements. This includes being a registered entity capable of fulfilling the maintenance service needs specified. Documented experience with similar equipment and prior performance history in servicing comparable medical devices will be a critical factor in eligibility assessment.
Technical Requirements
Bidders must demonstrate technical capability through the following:
- Proven expertise in maintaining ABG/Electrolytes Analyzer models.
- Availability of certified technicians with adequate training and experience in handling medical instruments.
- Supporting documentation detailing the technical specifications of maintenance procedures.
Financial Requirements
Bidders are required to present a detailed financial proposal that outlines all costs associated with the comprehensive maintenance contract, including service rates, pricing for additional services, and any potential hidden fees.
Document Submission Details
All documents must be submitted electronically via the designated platform, following the specified submission format. Necessary tender documentation includes the qualifications, financial proposals, and relevant technical certifications.
Special Provisions
This tender emphasizes support for Micro, Small, and Medium Enterprises (MSEs) and provides additional points for bidders that qualify as startups. These provisions aim to foster participation from various sectors and stimulate local economic growth.
Evaluation Process
The evaluation of bids will follow a structured framework, considering technical capability, financial proposals, and compliance with eligibility criteria. Bids will be scored based on their adherence to requirements and overall offer quality, ensuring a fair and competitive selection of the contract provider.
Delivery Locations
Services will be provided in designated urban health facilities across Gujarat, with specific details regarding individual location requirements detailed in subsequent communication with the awarded contractor.
Contact Information
For any inquiries regarding this tender, interested bidders can contact the Urban Development and Urban Housing Department of Gujarat through their official communication channels during working hours.
General Information
Evaluation and Technical Information
Tender Documents
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Frequently Asked Questions
The eligibility requirements include being a registered entity with experience in providing comprehensive maintenance contracts, especially for medical equipment like ABG/Electrolytes Analyzers. Bidders must also comply with local regulations and submit necessary documents validating their technical and financial capabilities.
Bidders must provide certificates validating their expertise in equipment maintenance and service history with relevant medical devices. Moreover, they should have quality certifications demonstrating adherence to recognized industry standards, which assure high service quality and compliance with regulatory requirements.
To participate, bidders need to register on the respective government e-marketplace (GEM) portal. The registration process involves creating a vendor account, providing necessary company details, and uploading relevant documents as specified in the tender invitation for participation.
Payment terms, as per standard practices in comprehensive maintenance contracts, will typically involve milestone payments upon satisfactory completion of service deliverables. Detailed payment schedules may vary based on the final agreement and should be clearly outlined in the proposal documentation submitted by bidders.
Micro, Small, and Medium Enterprises (MSEs) benefit from specific provisions that may include price preference during the bidding process, reduced financial penalties, and additional points during evaluation. These initiatives aim to encourage the participation of smaller enterprises in government contracts, fostering innovation and competitiveness within the industry.
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